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Security

Security & Responsible Disclosure

We take security seriously, even at the private beta stage.

Report a vulnerability

Email a clear description of the issue, steps to reproduce, and any supporting proof-of-concept to:

security@echelongraph.io

What to include in your report

  • A clear description of the vulnerability and its potential impact.
  • Step-by-step reproduction instructions.
  • Screenshots, logs, or a minimal proof-of-concept (if applicable).
  • Your preferred contact method for follow-up questions.

Our commitment to you

Acknowledge

We will confirm receipt of your report within 72 hours.

Investigate

We will keep you updated as we investigate and work on a fix.

Credit

We will credit you by name (with your permission) once a fix is deployed.

Scope

This disclosure policy applies to the EchelonGraph marketing website and any private beta environments shared with design partners. It does not cover third-party services we link to.

Out of scope

  • Denial of service attacks.
  • Social engineering or phishing against our team.
  • Issues requiring physical access to our infrastructure.

Safe harbour

We will not pursue legal action against researchers who act in good faith, adhere to this policy, and avoid privacy violations, service disruption, or data destruction.