Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when the "Automatic account link on initial logon" setting is enabled, Zammad binds an incoming third-party (SSO) identity to an existing local account by matching the email address the identity provider reports, without verifying that the provider actually confirmed ownership of that email. An attacker who controls any identity at a configured provider, including, by default, any Azure AD tenant via Zammad's multi-tenant Microsoft 365 /common app registration, can set that identity's email to a victim's address, authenticate, and be logged in as the victim. This bypasses the victim's local password entirely and affects any existing account, including agents and administrators. Zammad will honor the xms_edov ID token claim when email verification is required in the Microsoft 365 setting, treating a missing claim as unverified. This issue is fixed in version 7.1.2.
CVE-2026-84458
This critical-severity CVE scores 9.1 under a secondary CVSS source (NVD's own analysis pending). EPSS exploit probability: 0.4% (27th percentile of EPSS-scored CVEs). GitHub Security Advisory data not yet ingested — confidence will rise once GHSA publishes (typical lag: hours to days for open-source ecosystem CVEs; never for infrastructure-only CVEs).
- High severity, but no confirmed exploitation yet
A fix is available — apply it.
- CVSS v3
- 9.1
- EG Score
- 9.1CRITICALmedium confidence
- EG Risk
- 56EG Risk 56/100CISA SSVC
EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).
How it’s computedSeverity91% × 45%Exploitation0% × 40%Automatability100% × 15%CISA SSVC: Track at low or medium mission impact; Attend at high (mission-essential systems).Action: A fix is available. Apply it within your standard update timelines at low or medium mission impact and sooner than that at high. - EPSS PROB
- 0.4%
- EPSS %ILE
- 27th
- KEV
- Not listed
CISA SSVCTrack at low or medium mission impact; Attend at high (mission-essential systems).
A fix is available. Apply it within your standard update timelines at low or medium mission impact and sooner than that at high.
Exploitation none (CISA Vulnrichment) · Automatable yes (CISA Vulnrichment) · Technical impact total (CISA Vulnrichment). Mission impact is CISA's Mission & Well-being decision point, and only you can judge it: high means the affected system is essential to your organisation's mission, or its compromise could cause irreversible harm to people. CISA's decision table
Published
September 25, 2026
Last Modified
September 28, 2026
Advisory Details (2)
Auto-updated Sep 25, 2026commit 0dba387df8e2 (zammad/zammad)
Fix landed in zammad/zammad commit 0dba387df8e2 — awaiting tagged release
https://github.com/zammad/zammad/commit/0dba387df8e2b46956907975034cd44e4d021b1cAccount takeover via unverified email matching during SSO auto-link · Advisory · zammad/zammad · GitHub
https://github.com/zammad/zammad/security/advisories/GHSA-86cc-3ggh-mf2mWeakness Classification(1)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 14× in last 7d / 20× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
- 2026-10-03 15:27 UTCEG score recompute
- 2026-10-03 14:26 UTCEPSS rescore
- 2026-10-02 21:57 UTCEG score recompute
- 2026-10-02 17:57 UTCEPSS rescore
- 2026-10-02 00:03 UTCEG score recompute
- 2026-10-01 19:50 UTCEPSS rescore
- 2026-09-30 17:24 UTCEG score recompute
- 2026-09-30 15:04 UTCEPSS rescore
- 2026-09-29 17:02 UTCEG score recompute
- 2026-09-28 23:35 UTCEG score recompute
- 2026-09-28 14:51 UTCEG score recompute
- 2026-09-28 13:52 UTCEPSS rescore
- 2026-09-27 15:13 UTCEG score recompute
- 2026-09-27 13:48 UTCEPSS rescore
- 2026-09-26 17:21 UTCEG score recompute
- 2026-09-26 15:59 UTCEPSS rescore
- 2026-09-25 19:34 UTCEG score recompute
- 2026-09-25 19:11 UTCEG score recompute
- 2026-09-25 18:32 UTCEG score recompute
- 2026-09-25 18:30 UTCMITRE cvelistV5first tracked
Related CVEs(same CWE)
Frequently asked(5)
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Dependency Blast Radius
Explore the affected products and dependency analysis for CVE-2026-84458
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