ServiceNow has remediated a sandbox escape security issue that was identified in the ServiceNow AI Platform. This security issue could allow an unauthenticated user to execute arbitrary code within the ServiceNow AI Platform, potentially leading to more access to the ServiceNow AI Platform than intended.
ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances.
We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
SSVC (CISA's decision table, applied by EchelonGraph)Track at low or medium mission impact; Track* at high (mission-essential systems).
No fix is confirmed yet. Restrict network exposure of the affected system or apply the vendor's mitigation within your standard update timelines, and watch the vendor's advisory for the fix.
Exploitation none (CISA Vulnrichment) · Automatable no (CISA Vulnrichment) · Technical impact total (CISA Vulnrichment). All three are CISA's SSVC values (Vulnrichment). EchelonGraph applied CISA's decision table to them; CISA publishes SSVC inputs and the table, not a decision for each CVE. Mission impact is CISA's Mission & Well-being decision point, and only you can judge it. CISA's table makes it high when Mission Prevalence is Essential — the vulnerable component "directly provides capabilities that constitute at least one MEF for at least one entity" (MEF: mission essential function) — or when Public Well-Being Impact is Irreversible: "multiple fatalities are likely", the cyber-physical system "is likely lost or destroyed", "extreme or serious externalities" are imposed on other parties, or social systems such as elections or the financial grid "are destabilized and potentially collapse". CISA's decision table
BOD 26-04 (CISA's remediation timeline, Table 1)14 days if the affected system is publicly exposed; Fix on system upgrade if it is not.
In CISA KEV no (CISA's KEV catalog) · Automatable no (CISA Vulnrichment) · Technical impact total (CISA Vulnrichment). Whether your system is publicly exposed is yours to answer. BOD 26-04 binds US Federal Civilian Executive Branch agencies; for anyone else it is CISA's published timeline, a reference rather than an obligation. The directive · how EchelonGraph applies it