CVE-2024-21838

MEDIUMNVD 6.86.8
EchelonGraph scoreMEDIUM confidence

“—” beside the score: it is equal to NVD's CVSS score.

Score 6.8 from GitHub Security Advisory (severity: MODERATE) published 2024-03-05. NVD baseline CVSS 6.8; sources differ by 0.0.

Triggered by: GitHub Security Advisory CVSS
Sources: EPSS, GitHub Security Advisory, NVD CVSS v3

Also known asEUVD-2024-19450 (ENISA EUVD) · GHSA-jg3j-pgx3-878w (GitHub Security Advisories)Source: ENISA EUVD

6.8EG
EchelonGraph verdictMonitorNo fix is confirmed yet: check the vendor's advisory for a fixed release; until one is applied, restrict network exposure of the affected system or apply the vendor's mitigation on your normal schedule (the SSVC decision on this page).
  • Lower severity and no public exploit yet
CISA-KEV: Not listedEPSS PROB: 0.3%CVSS: 6.8Exploit: None knownExposed services: Not assessed

No fix is confirmed yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for the fix.

The CVE record's CNA (Gallagher Group Ltd.) lists Gallagher Command Centre Server versions up to and including 8.60 and 8.70 up to but not including vEL8.70.2526 as affected. No release containing a fix is confirmed on record.

Improper neutralization of special elements in output (CWE-74) used by the email generation feature of the Command Centre Server could lead to HTML code injection in emails generated by Command Centre.

This issue affects: Gallagher Command Centre 9.00 prior to vEL9.00.1774 (MR2), 8.90 prior to vEL8.90.1751 (MR3), 8.80 prior to vEL8.80.1526 (MR4), 8.70 prior to vEL8.70.2526 (MR6),  all version of 8.60 and prior.

CVSS v3
6.8
EG Score
6.8MEDIUMmedium confidence
EG Risk
31
EG Risk 31/100

EG Risk is EchelonGraph's 0–100 priority score. It fuses impact severity (EG Severity, the CVSS base score, never the KEV-floored or EPSS-lifted EG Score) with real-world exploitation and automatability, under weights EchelonGraph set by hand, so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner.

How it’s computed (value × EchelonGraph’s weight)
Severity68% × 45%
Impact severity (EG Severity): CVSS 6.8 of 10. Never the KEV-floored or EPSS-lifted EG Score.
Exploitation0.3% × 40%
FIRST EPSS: the 30-day exploitation probability when EchelonGraph scored this CVE.
Automatability0% × 15%
CISA's SSVC Automatable value: no (Vulnrichment).
SSVC (CISA's decision table, applied by EchelonGraph): Track at every mission impact level.
Exploitation none (CISA Vulnrichment) · Automatable no (CISA Vulnrichment) · Technical impact partial (CISA Vulnrichment). All three are CISA's SSVC values (Vulnrichment). EchelonGraph applied CISA's decision table to them; CISA publishes SSVC inputs and the table, not a decision for each CVE.
Action: No fix is confirmed yet. Check the vendor's advisory for a fixed release; until one is applied, restrict network exposure of the affected system or apply the vendor's mitigation on your normal schedule.
EPSS PROB
0.3%
EPSS %ILE
23rd
KEV
Not listed

What the EG score is made of (scorer v4.0: the three questions the 0–10 score mixes, published apart · methodology)

The EG score (6.8): severity, escalated by confirmed exploitation. This CVE's 6.8 is its impact severity (EG Severity), not escalated.

EG Severity
6.8 MEDIUMCVSS-B, impact only: no KEV listing, EPSS or EG-KEV tier raises it.GitHub Security Advisory CVSS
EG Likelihood
0.3% within 30 daysSource: FIRST EPSS (model v2026.06.15, score date 2026-11-07). FIRST's exploitation probability, not an EchelonGraph model.
Confirmed exploitation
None on record (CISA KEV, EG-KEV Tier 1)Reported apart from the likelihood: an observed fact, not a probability.
EG Priority
SSVC Track at medium mission impactTrack at every mission impact level.CISA BOD 26-04: 60 days if the affected system is publicly exposed; Fix on system upgrade if it is not.No released fix is confirmed on this page, but CISA's timeline does not wait for a fix's release: it starts when an agency identifies the flaw on an asset and updates the CDM Agency and Federal Dashboard, and the directive counts patching, decommissioning the system or another action as remediation. Until a fixed release is applied, mitigate as this page's verdict says. In the directive's words, “Fix on system upgrade” means that, “unless conditions change”, the vulnerability “should be remediated the next time the vulnerable asset receives a scheduled major upgrade or rebuild”: its timelines are “dynamic as facts change”, and a KEV listing shortens them.Each input and its source, and whom BOD 26-04 binds: the SSVC and BOD 26-04 blocks below.

SSVC (CISA's decision table, applied by EchelonGraph)Track at every mission impact level.

No fix is confirmed yet. Check the vendor's advisory for a fixed release; until one is applied, restrict network exposure of the affected system or apply the vendor's mitigation on your normal schedule.

Exploitation none (CISA Vulnrichment) · Automatable no (CISA Vulnrichment) · Technical impact partial (CISA Vulnrichment). All three are CISA's SSVC values (Vulnrichment). EchelonGraph applied CISA's decision table to them; CISA publishes SSVC inputs and the table, not a decision for each CVE. Mission impact is CISA's Mission & Well-being decision point, and only you can judge it. CISA's table makes it high when Mission Prevalence is Essential — the vulnerable component "directly provides capabilities that constitute at least one MEF for at least one entity" (MEF: mission essential function) — or when Public Well-Being Impact is Irreversible: "multiple fatalities are likely", the cyber-physical system "is likely lost or destroyed", "extreme or serious externalities" are imposed on other parties, or social systems such as elections or the financial grid "are destabilized and potentially collapse". CISA's decision table

BOD 26-04 (CISA's remediation timeline, Table 1)60 days if the affected system is publicly exposed; Fix on system upgrade if it is not.

No released fix is confirmed on this page, but CISA's timeline does not wait for a fix's release: it starts when an agency identifies the flaw on an asset and updates the CDM Agency and Federal Dashboard, and the directive counts patching, decommissioning the system or another action as remediation. Until a fixed release is applied, mitigate as this page's verdict says. In the directive's words, “Fix on system upgrade” means that, “unless conditions change”, the vulnerability “should be remediated the next time the vulnerable asset receives a scheduled major upgrade or rebuild”: its timelines are “dynamic as facts change”, and a KEV listing shortens them.

The score's inputs: In CISA KEV no (CISA's KEV catalog) · Automatable no (CISA Vulnrichment) · Technical impact partial (CISA Vulnrichment). Whether your system is publicly exposed is yours to answer. BOD 26-04 binds US Federal Civilian Executive Branch agencies; for anyone else it is CISA's published timeline, a reference rather than an obligation. The directive · how EchelonGraph applies it

Published

March 5, 2024

Last Modified

February 10, 2025

Advisory Details (1)

Auto-updated Oct 24, 2026
No fix on record yet.

Weakness Classification(2)

MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.

Frequently asked(5)

What is CVE-2024-21838?
CVE-2024-21838 is a medium-severity vulnerability; its CVE record was published on March 5, 2024. Improper neutralization of special elements in output (CWE-74) used by the email generation feature of the Command Centre Server could lead to HTML code injection in emails generated by Command Centre. This issue affects: Gallagher Command Centre 9.00 prior to vEL9.00.1774 (MR2), 8.90 prior to…
When was the CVE record for CVE-2024-21838 published?
The CVE record for CVE-2024-21838 was published on March 5, 2024. That is the record's publication date; the vulnerability itself may have been made public earlier. EchelonGraph's copy of the record carries a last-modified date of February 10, 2025; the record at its source may have been updated since.
Is CVE-2024-21838 actively exploited?
CVE-2024-21838 is not currently on CISA's Known Exploited Vulnerabilities catalog. FIRST EPSS estimates a 0.3% probability of exploitation in the next 30 days (23rd percentile of EPSS-scored CVEs).
What is the CVSS score of CVE-2024-21838?
CVE-2024-21838 has a CVSS v3 base score of 6.8 (NVD).
How do I remediate CVE-2024-21838?
No fix for CVE-2024-21838 is confirmed yet. Until one is published, restrict network exposure of the affected system or apply the vendor's mitigation — for example, keep it off the internet or limit it to trusted networks — and watch the vendor's advisory for the fix. The CVE record's CNA (Gallagher Group Ltd.) lists Gallagher Command Centre Server versions up to and including 8.60 and 8.70 up to but not including vEL8.70.2526 as affected. No release containing a fix is confirmed on record.

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