CVE-2020-1766

MEDIUMNVD 2.06.1▲
EchelonGraph scoreMEDIUM confidence

Score 6.1 from GitHub Security Advisory published 2022-05-24. NVD baseline CVSS 2.0; sources differ by 4.1.

Triggered by: GitHub Security Advisory CVSS
Sources: epss, ghsa, nvd
6.1EG
EchelonGraph verdictMonitorLow exploitation likelihood right now — keep watching.
  • Lower severity and no public exploit yet
CISA-KEV: Not listedEPSS PROB: 1%CVSS: 2.0Exploit: None knownExposed: 0

No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.

Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

CVSS v3
2.0
EG Score
6.1(medium)
EG Risk
32(Track)
EG Risk 32/100SSVC: Track

EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).

How it’s computed
Severity61% × 45%
Exploitation1% × 40%
Automatability30% × 15%
Action: Routine — remediate on your standard cadence.
EPSS PROB
1%
EPSS %ILE
68%
KEV
Not listed

Published

January 10, 2020

Last Modified

November 21, 2024

References (12)

Affected Packages

(3 across 3 ecosystems)
Debian:10(1)
PackageVulnerable rangeFixed inDependents
otrs22.0.4p01-10 ... 6.0.9-1~bpo9+1 (219 versions)6.0.16-2+deb10u1—
Debian:11(1)
PackageVulnerable rangeFixed inDependents
otrs22.0.4p01-10 ... 6.0.9-1~bpo9+1 (230 versions)6.0.25-1—
Debian:8(1)
PackageVulnerable rangeFixed inDependents
otrs23.3.10-1 ... 3.3.9-3+deb8u1 (19 versions)3.3.18-1+deb8u13—

Weakness Classification(1)

MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.

Data Freshness Timeline

(refreshed 9× in last 7d / 33× in last 30d)

Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.

Showing the most recent 100 of 129 total refreshes for this CVE.

  1. 2026-08-21 23:45 UTCEPSS rescore
  2. 2026-08-21 07:14 UTCOSV refresh
  3. 2026-08-20 22:52 UTCEPSS rescore
  4. 2026-08-19 17:00 UTCEPSS rescore
  5. 2026-08-18 13:44 UTCEPSS rescore
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  10. 2026-08-13 21:57 UTCEPSS rescore
  11. 2026-08-12 13:47 UTCEPSS rescore
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  13. 2026-08-08 16:33 UTCEPSS rescore
  14. 2026-08-07 16:23 UTCEPSS rescore
  15. 2026-08-06 13:43 UTCEPSS rescore
  16. 2026-08-05 21:21 UTCOSV refresh
  17. 2026-08-05 19:14 UTCEPSS rescore
  18. 2026-08-04 15:06 UTCEPSS rescore
  19. 2026-08-04 10:34 UTCEPSS rescore
  20. 2026-08-03 10:32 UTCEPSS rescore
  21. 2026-08-02 02:23 UTCEPSS rescore
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  23. 2026-07-30 16:25 UTCEPSS rescore
  24. 2026-07-30 01:27 UTCEPSS rescore
  25. 2026-07-28 15:32 UTCEPSS rescore
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  1. 2026-07-27 14:06 UTCEPSS rescore
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  6. 2026-07-23 14:15 UTCEPSS rescore
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  8. 2026-07-23 01:50 UTCEG score recompute
  9. 2026-07-22 22:36 UTCEG score recompute
  10. 2026-07-22 14:05 UTCEPSS rescore
  11. 2026-07-21 15:22 UTCEPSS rescore
  12. 2026-07-21 15:22 UTCEPSS rescore
  13. 2026-07-20 17:04 UTCEPSS rescore
  14. 2026-07-20 17:04 UTCEPSS rescore
  15. 2026-07-19 22:08 UTCOSV refresh
  16. 2026-07-19 02:26 UTCEPSS rescore
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  18. 2026-07-18 10:02 UTCEPSS rescore
  19. 2026-07-16 16:59 UTCEPSS rescore
  20. 2026-07-15 16:55 UTCEPSS rescore
  21. 2026-07-15 01:57 UTCEPSS rescore
  22. 2026-07-13 22:27 UTCEPSS rescore
  23. 2026-07-13 22:27 UTCEPSS rescore
  24. 2026-07-12 05:44 UTCEPSS rescore
  25. 2026-07-11 08:25 UTCEPSS rescore
  26. 2026-07-11 08:25 UTCEPSS rescore
  27. 2026-07-09 19:07 UTCEPSS rescore
  28. 2026-07-08 15:12 UTCEPSS rescore
  29. 2026-07-07 13:43 UTCEPSS rescore
  30. 2026-07-07 13:43 UTCEPSS rescore
  31. 2026-07-06 16:25 UTCEPSS rescore
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  36. 2026-07-04 06:29 UTCEPSS rescore
  37. 2026-07-04 06:28 UTCEPSS rescore
  38. 2026-07-02 12:46 UTCOSV refresh
  39. 2026-07-01 15:03 UTCEPSS rescore
  40. 2026-06-30 23:20 UTCEPSS rescore
  41. 2026-06-30 23:20 UTCEPSS rescore
  42. 2026-06-29 14:04 UTCEPSS rescore
  43. 2026-06-28 14:05 UTCEPSS rescore
  44. 2026-06-28 04:54 UTCEPSS rescore
  45. 2026-06-28 04:54 UTCEPSS rescore
  46. 2026-06-27 03:06 UTCEPSS rescore
  47. 2026-06-25 13:47 UTCEPSS rescore
  48. 2026-06-24 14:03 UTCEPSS rescore
  49. 2026-06-24 14:03 UTCEPSS rescore
  50. 2026-06-23 21:31 UTCEPSS rescore
  51. 2026-06-23 21:31 UTCEPSS rescore
  52. 2026-06-22 14:23 UTCEPSS rescore
  53. 2026-06-22 14:23 UTCEPSS rescore
  54. 2026-06-21 14:54 UTCEPSS rescore
  55. 2026-06-21 14:54 UTCEPSS rescore
  56. 2026-06-21 01:57 UTCEPSS rescore
  57. 2026-06-21 01:57 UTCEPSS rescore
  58. 2026-06-19 19:23 UTCEPSS rescore
  59. 2026-06-18 17:50 UTCEPSS rescore
  60. 2026-06-17 17:50 UTCEPSS rescore
  61. 2026-06-16 17:50 UTCEPSS rescore
  62. 2026-06-16 17:50 UTCEPSS rescore
  63. 2026-06-15 17:46 UTCEPSS rescore
  64. 2026-06-14 23:15 UTCEPSS rescore
  65. 2026-06-14 11:13 UTCOSV refresh
  66. 2026-06-13 22:58 UTCEPSS rescore
  67. 2026-06-13 22:58 UTCEPSS rescore
  68. 2026-06-12 23:10 UTCEPSS rescore
  69. 2026-06-11 13:58 UTCEPSS rescore
  70. 2026-06-10 22:16 UTCEPSS rescore
  71. 2026-06-10 22:16 UTCEPSS rescore
  72. 2026-06-10 13:20 UTCEPSS rescore
  73. 2026-06-08 14:15 UTCEPSS rescore
  74. 2026-06-08 14:15 UTCEPSS rescore
  75. 2026-06-07 15:23 UTCEPSS rescore

Related CVEs(same CWE)

Frequently asked(5)

What is CVE-2020-1766?
CVE-2020-1766 is a medium vulnerability published on January 10, 2020. Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior…
When was CVE-2020-1766 disclosed?
CVE-2020-1766 was first published in the National Vulnerability Database on January 10, 2020, with the most recent update on November 21, 2024. EchelonGraph re-ingests CVE updates from NVD on a 2-hour cycle, so this page reflects the latest published state.
Is CVE-2020-1766 actively exploited?
CVE-2020-1766 is not currently on CISA's Known Exploited Vulnerabilities catalog. FIRST EPSS estimates a 1% probability of exploitation in the next 30 days, which ranks it in the top 32.3% of all scored CVEs.
What is the CVSS score of CVE-2020-1766?
CVE-2020-1766 has a CVSS v3 base score of 2.0 (NVD). EchelonGraph synthesises NVD + CISA KEV + FIRST EPSS + GHSA into a combined EG score of 6.1.
How do I remediate CVE-2020-1766?
Patch to the fixed version published by the affected vendor. Where vendor advisories exist for CVE-2020-1766, EchelonGraph cross-links them in the Vendor Advisories panel below — those typically contain the canonical remediation steps, fixed version numbers, and any vendor-specific mitigations.

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