Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization.
CVE-2019-8394
Score elevated to 9.0 because this CVE is listed on the CISA Known Exploited Vulnerabilities catalog (added 2021-11-03), indicating real-world exploitation has been confirmed by US federal agencies. NVD baseline CVSS 6.5 retained for reference. Confidence: HIGH.
- Actively exploited in the wild (CISA-KEV)
No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.
- CVSS v3
- 6.5
- EG Score
- 9.0(high)
- EG Risk
- 81(Attend)EG Risk 81/100SSVC: Attend
EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).
How it’s computedSeverity90% × 45%Exploitation100% × 40%Automatability0% × 15%Action: Remediate soon — notable exploitation risk. - EPSS
- 99.1%
- KEV
- ⚠ Exploited
Published
February 17, 2019
Last Modified
November 7, 2025
Advisory Details (4)
Auto-updated Jun 12, 2026Known Exploited Vulnerabilities Catalog | CISA
Known Exploited Vulnerabilities Catalog | CISA. Listed in CISA Known Exploited Vulnerabilities catalog.
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2019-8394ServiceDesk Plus On-Premises release notes: ReadMe & updates
https://www.manageengine.com/products/service-desk/readme.htmlZoho ManageEngine ServiceDesk Plus (SDP) < 10.0 build 10012 - Arbitrary File Upload - JSP webapps Exploit
https://www.exploit-db.com/exploits/46413/Weakness Classification(1)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 52× in last 7d / 222× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
Showing the most recent 100 of 404 total refreshes for this CVE.
- 2026-07-23 14:15 UTCEPSS rescore
- 2026-07-23 01:47 UTCEG score recompute
- 2026-07-22 22:29 UTCEG score recompute
- 2026-07-22 20:59 UTCGHSA enrichment
- 2026-07-22 19:40 UTCCISA KEV update
- 2026-07-22 16:54 UTCEG score recompute
- 2026-07-22 16:53 UTCGHSA enrichment
- 2026-07-22 14:05 UTCEPSS rescore
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- 2026-07-21 19:39 UTCGHSA enrichment
- 2026-07-21 15:29 UTCEG score recompute
- 2026-07-21 15:29 UTCGHSA enrichment
- 2026-07-21 15:22 UTCEPSS rescore
- 2026-07-21 15:22 UTCEPSS rescore
- 2026-07-21 14:37 UTCCISA KEV update
- 2026-07-21 11:23 UTCGHSA enrichment
- 2026-07-21 07:19 UTCGHSA enrichment
- 2026-07-21 03:16 UTCGHSA enrichment
- 2026-07-20 23:13 UTCGHSA enrichment
- 2026-07-20 19:10 UTCEG score recompute
- 2026-07-20 19:10 UTCGHSA enrichment
- 2026-07-20 17:04 UTCEPSS rescore
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- 2026-07-20 15:06 UTCGHSA enrichment
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- 2026-07-19 06:38 UTCGHSA enrichment
- 2026-07-19 02:35 UTCEG score recompute
- 2026-07-19 02:35 UTCGHSA enrichment
- 2026-07-19 02:26 UTCEPSS rescore
- 2026-07-19 02:26 UTCEPSS rescore
- 2026-07-18 22:32 UTCGHSA enrichment
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- 2026-07-17 22:11 UTCGHSA enrichment
- 2026-07-17 18:08 UTCGHSA enrichment
- 2026-07-17 14:04 UTCGHSA enrichment
- 2026-07-17 10:01 UTCEG score recompute
- 2026-07-17 10:01 UTCGHSA enrichment
- 2026-07-17 05:58 UTCGHSA enrichment
- 2026-07-17 01:55 UTCGHSA enrichment
- 2026-07-16 21:50 UTCGHSA enrichment
- 2026-07-16 17:47 UTCGHSA enrichment
- 2026-07-16 17:04 UTCCISA KEV update
- 2026-07-16 16:59 UTCEPSS rescore
- 2026-07-16 16:59 UTCEPSS rescore
- 2026-07-16 13:43 UTCGHSA enrichment
- 2026-07-16 09:40 UTCGHSA enrichment
- 2026-07-16 05:36 UTCGHSA enrichment
- 2026-07-16 01:33 UTCGHSA enrichment
- 2026-07-15 21:29 UTCGHSA enrichment
- 2026-07-15 17:25 UTCGHSA enrichment
- 2026-07-15 16:55 UTCEPSS rescore
- 2026-07-15 16:49 UTCCISA KEV update
- 2026-07-15 15:04 UTCCISA KEV update
- 2026-07-15 13:21 UTCGHSA enrichment
- 2026-07-15 09:17 UTCGHSA enrichment
- 2026-07-15 05:13 UTCGHSA enrichment
- 2026-07-15 01:10 UTCGHSA enrichment
- 2026-07-14 21:07 UTCGHSA enrichment
- 2026-07-14 18:05 UTCCISA KEV update
- 2026-07-14 17:03 UTCGHSA enrichment
- 2026-07-14 13:00 UTCGHSA enrichment
- 2026-07-14 08:57 UTCGHSA enrichment
- 2026-07-14 04:54 UTCGHSA enrichment
- 2026-07-14 00:51 UTCGHSA enrichment
- 2026-07-13 22:27 UTCEPSS rescore
- 2026-07-13 22:27 UTCEPSS rescore
- 2026-07-13 20:48 UTCGHSA enrichment
- 2026-07-13 17:07 UTCCISA KEV update
- 2026-07-13 16:44 UTCGHSA enrichment
- 2026-07-13 12:40 UTCGHSA enrichment
- 2026-07-13 08:36 UTCGHSA enrichment
- 2026-07-13 04:32 UTCGHSA enrichment
- 2026-07-13 00:29 UTCGHSA enrichment
- 2026-07-12 20:26 UTCGHSA enrichment
- 2026-07-12 16:23 UTCGHSA enrichment
- 2026-07-12 12:20 UTCGHSA enrichment
- 2026-07-12 08:17 UTCGHSA enrichment
- 2026-07-12 05:44 UTCEPSS rescore
- 2026-07-12 05:43 UTCEPSS rescore
- 2026-07-12 04:13 UTCGHSA enrichment
- 2026-07-12 00:07 UTCGHSA enrichment
- 2026-07-11 20:04 UTCGHSA enrichment
- 2026-07-11 16:01 UTCGHSA enrichment
- 2026-07-11 11:58 UTCGHSA enrichment
- 2026-07-11 08:24 UTCEPSS rescore
- 2026-07-11 08:24 UTCEPSS rescore
- 2026-07-11 07:55 UTCGHSA enrichment
- 2026-07-11 03:52 UTCGHSA enrichment
Publicly available exploits
(2 references)Working exploit code is in the public domain (1 Metasploit module) (1 Exploit-DB entry). Defenders should treat patch urgency accordingly — public PoCs typically lead to mass-exploitation within 24-72 hours.
- Exploit-DBEDB-46413First seen Feb 18, 2019
Zoho ManageEngine ServiceDesk Plus (SDP) < 10.0 build 10012 - Arbitrary File Upload
Open source ↗ - Metasploitexploit/multi/http/manageengine_sd_uploader✓ verifiedFirst seen Aug 20, 2015
ManageEngine ServiceDesk Plus Arbitrary File Upload
Open source ↗
Frequently asked(6)
What is CVE-2019-8394?
When was CVE-2019-8394 disclosed?
Is CVE-2019-8394 actively exploited?
What is the CVSS score of CVE-2019-8394?
Which products are affected by CVE-2019-8394?
How do I remediate CVE-2019-8394?
Dependency Blast Radius
Explore the affected products and dependency analysis for CVE-2019-8394
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