CVE-2018-11563

MEDIUMNVD 4.64.6—
EchelonGraph scoreMEDIUM confidence

Score 4.6 from GitHub Security Advisory published 2022-05-24. NVD baseline CVSS 4.6; sources differ by 0.0.

Triggered by: GitHub Security Advisory CVSS
Sources: epss, ghsa, nvd
4.6
EchelonGraph verdictMonitorLow exploitation likelihood right now — keep watching.
  • Lower severity and no public exploit yet
CISA-KEV: Not listedEPSS: 1%CVSS: 4.6Exploit: NoneExposed: 0

No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.

CVSS v3
4.6
EG Score
4.6(medium)
EPSS
52.7%
KEV
Not listed

Published

July 8, 2019

Last Modified

November 21, 2024

References (8)

Data Freshness Timeline

(refreshed 11× in last 7d / 47× in last 30d)

Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.

  1. 2026-07-06 16:24 UTCEPSS rescore
  2. 2026-07-06 16:24 UTCEPSS rescore
  3. 2026-07-06 02:20 UTCEPSS rescore
  4. 2026-07-05 02:27 UTCEPSS rescore
  5. 2026-07-04 06:28 UTCEPSS rescore
  6. 2026-07-03 08:26 UTCOSV refresh
  7. 2026-07-02 16:54 UTCEPSS rescore
  8. 2026-07-01 15:03 UTCEPSS rescore
  9. 2026-07-01 15:03 UTCEPSS rescore
  10. 2026-06-30 23:19 UTCEPSS rescore
  11. 2026-06-30 23:19 UTCEPSS rescore
  12. 2026-06-29 14:03 UTCEPSS rescore
  13. 2026-06-28 14:04 UTCEPSS rescore
  14. 2026-06-28 04:53 UTCEPSS rescore
  15. 2026-06-28 04:53 UTCEPSS rescore
  16. 2026-06-27 03:06 UTCEPSS rescore
  17. 2026-06-25 13:47 UTCEPSS rescore
  18. 2026-06-25 13:47 UTCEPSS rescore
  19. 2026-06-24 14:02 UTCEPSS rescore
  20. 2026-06-24 14:02 UTCEPSS rescore
  21. 2026-06-23 21:30 UTCEPSS rescore
  22. 2026-06-22 14:23 UTCEPSS rescore
  23. 2026-06-21 14:54 UTCEPSS rescore
  24. 2026-06-21 14:54 UTCEPSS rescore
  25. 2026-06-21 01:57 UTCEPSS rescore
Show 49 more
  1. 2026-06-21 01:57 UTCEPSS rescore
  2. 2026-06-19 19:23 UTCEPSS rescore
  3. 2026-06-18 17:50 UTCEPSS rescore
  4. 2026-06-18 17:50 UTCEPSS rescore
  5. 2026-06-17 17:50 UTCEPSS rescore
  6. 2026-06-17 17:50 UTCEPSS rescore
  7. 2026-06-16 17:50 UTCEPSS rescore
  8. 2026-06-16 17:50 UTCEPSS rescore
  9. 2026-06-15 17:45 UTCEPSS rescore
  10. 2026-06-14 23:14 UTCEPSS rescore
  11. 2026-06-14 23:14 UTCEPSS rescore
  12. 2026-06-14 23:13 UTCOSV refresh
  13. 2026-06-13 22:58 UTCEPSS rescore
  14. 2026-06-13 22:58 UTCEPSS rescore
  15. 2026-06-12 23:09 UTCEPSS rescore
  16. 2026-06-11 13:57 UTCEPSS rescore
  17. 2026-06-10 22:16 UTCEPSS rescore
  18. 2026-06-10 13:19 UTCEPSS rescore
  19. 2026-06-08 14:14 UTCEPSS rescore
  20. 2026-06-08 14:14 UTCEPSS rescore
  21. 2026-06-07 15:22 UTCEPSS rescore
  22. 2026-06-07 15:22 UTCEPSS rescore
  23. 2026-06-06 13:45 UTCEPSS rescore
  24. 2026-06-06 13:45 UTCEPSS rescore
  25. 2026-06-05 22:45 UTCEPSS rescore
  26. 2026-06-05 22:44 UTCEPSS rescore
  27. 2026-06-05 06:08 UTCEPSS rescore
  28. 2026-06-05 06:08 UTCEPSS rescore
  29. 2026-06-04 13:10 UTCEPSS rescore
  30. 2026-06-04 13:10 UTCEPSS rescore
  31. 2026-06-02 20:11 UTCEPSS rescore
  32. 2026-06-02 20:11 UTCEPSS rescore
  33. 2026-06-01 13:49 UTCEPSS rescore
  34. 2026-05-31 22:29 UTCEPSS rescore
  35. 2026-05-31 22:28 UTCEPSS rescore
  36. 2026-05-31 00:14 UTCEPSS rescore
  37. 2026-05-31 00:14 UTCEPSS rescore
  38. 2026-05-29 13:41 UTCEPSS rescore
  39. 2026-05-28 13:42 UTCEPSS rescore
  40. 2026-05-28 13:42 UTCEPSS rescore
  41. 2026-05-27 17:36 UTCEG score recompute
  42. 2026-05-27 17:36 UTCGHSA enrichment
  43. 2026-05-27 13:38 UTCEPSS rescore
  44. 2026-05-27 13:38 UTCEPSS rescore
  45. 2026-05-26 13:42 UTCEPSS rescore
  46. 2026-05-26 13:42 UTCEPSS rescore
  47. 2026-05-26 07:17 UTCEPSS rescore
  48. 2026-05-26 07:17 UTCEPSS rescore
  49. 2026-05-25 16:46 UTCOSV refresh

Frequently asked(5)

What is CVE-2018-11563?
CVE-2018-11563 is a medium vulnerability published on July 8, 2019. An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.
When was CVE-2018-11563 disclosed?
CVE-2018-11563 was first published in the National Vulnerability Database on July 8, 2019, with the most recent update on November 21, 2024. EchelonGraph re-ingests CVE updates from NVD on a 2-hour cycle, so this page reflects the latest published state.
Is CVE-2018-11563 actively exploited?
CVE-2018-11563 is not currently on CISA's Known Exploited Vulnerabilities catalog. FIRST EPSS estimates a 52.7% percentile likelihood of exploitation in the next 30 days — higher percentiles indicate greater predicted risk.
What is the CVSS score of CVE-2018-11563?
CVE-2018-11563 has a CVSS v3 base score of 4.6 (NVD).
How do I remediate CVE-2018-11563?
Patch to the fixed version published by the affected vendor. Where vendor advisories exist for CVE-2018-11563, EchelonGraph cross-links them in the Vendor Advisories panel below — those typically contain the canonical remediation steps, fixed version numbers, and any vendor-specific mitigations.

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