GHSA-v959-63pp-h37pCriticalCVSS 9.8

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to PHP...

Published
November 13, 2026
Last Modified
November 13, 2026

🔗 CVE IDs covered (1)

📋 Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to PHP Object Injection in all versions up to, and including, 3.3.9 via the 'form (specifically the attacker-controlled ticket_label field inside the url-encoded form string)' parameter parameter. This is due to missing server-side authentication and the absence of a class allowlist on deserialization, with the only guard being a nonce publicly emitted on any page carrying the [wsdesk_support] shortcode. This makes it possible for unauthenticated attackers to execute code on the server. A successful exploit requires a single anonymous GET to any public page carrying the [wsdesk_support] shortcode to harvest the publicly emitted wsdesk_nonce value, after which a single unauthenticated POST completes the attack.

🔗 References (11)