Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, zammad's External Data Source feature, used to look up records from an external system, did not properly verify whether a user was allowed to see a specific ticket, user, group, or organization before including its details in a request to that external system. An authenticated user, including one with only basic customer access, could exploit this by referencing another record's ID, and thereby view details of tickets, customer accounts, teams, or organizations that did not belong to them. This issue is fixed in version 7.1.2.
CVE-2026-84464
This high-severity CVE scores 7.1 under a secondary CVSS source (NVD's own analysis pending). EPSS exploit probability: 0.3% (19th percentile of EPSS-scored CVEs). GitHub Security Advisory data not yet ingested — confidence will rise once GHSA publishes (typical lag: hours to days for open-source ecosystem CVEs; never for infrastructure-only CVEs).
- High severity, but no confirmed exploitation yet
A fix is available — apply it.
- CVSS v3
- 7.1
- EG Score
- 7.1HIGHmedium confidence
- EG Risk
- 32EG Risk 32/100CISA SSVC
EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).
How it’s computedSeverity71% × 45%Exploitation0% × 40%Automatability0% × 15%CISA SSVC: Track at every mission impact level.Action: A fix is available. Apply it within your standard update timelines. - EPSS PROB
- 0.3%
- EPSS %ILE
- 19th
- KEV
- Not listed
CISA SSVCTrack at every mission impact level.
A fix is available. Apply it within your standard update timelines.
Exploitation none (CISA Vulnrichment) · Automatable no (CISA Vulnrichment) · Technical impact partial (CISA Vulnrichment). Mission impact is CISA's Mission & Well-being decision point, and only you can judge it: high means the affected system is essential to your organisation's mission, or its compromise could cause irreversible harm to people. CISA's decision table
Published
September 25, 2026
Last Modified
September 28, 2026
Advisory Details (2)
Auto-updated Sep 25, 2026commit 34bdf46273ad (zammad/zammad)
Fix landed in zammad/zammad commit 34bdf46273ad — awaiting tagged release
https://github.com/zammad/zammad/commit/34bdf46273adbea03821ac7157c8beaacde03a4bIDOR in External Data Source rendering exposes ticket, user, group, and organization data · Advisory · zammad/zammad · GitHub
https://github.com/zammad/zammad/security/advisories/GHSA-jvm2-cr58-4qxpWeakness Classification(3)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 14× in last 7d / 20× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
- 2026-10-04 01:15 UTCEG score recompute
- 2026-10-03 14:26 UTCEPSS rescore
- 2026-10-02 23:11 UTCEG score recompute
- 2026-10-02 17:57 UTCEPSS rescore
- 2026-10-01 21:03 UTCEG score recompute
- 2026-10-01 19:50 UTCEPSS rescore
- 2026-09-30 18:59 UTCEG score recompute
- 2026-09-30 15:04 UTCEPSS rescore
- 2026-09-29 16:55 UTCEG score recompute
- 2026-09-29 03:53 UTCEG score recompute
- 2026-09-28 14:51 UTCEG score recompute
- 2026-09-28 13:52 UTCEPSS rescore
- 2026-09-27 23:46 UTCEG score recompute
- 2026-09-27 13:48 UTCEPSS rescore
- 2026-09-26 21:38 UTCEG score recompute
- 2026-09-26 15:59 UTCEPSS rescore
- 2026-09-25 19:34 UTCEG score recompute
- 2026-09-25 19:11 UTCEG score recompute
- 2026-09-25 18:32 UTCEG score recompute
- 2026-09-25 18:30 UTCMITRE cvelistV5first tracked
Related CVEs(same CWE)
Frequently asked(5)
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Dependency Blast Radius
Explore the affected products and dependency analysis for CVE-2026-84464
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