Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, a user with Knowledge Base editing rights for a category can embed a video widget in a published answer with a specially crafted value. When the answer is rendered, that value is inserted into the page's HTML without being escaped for its attribute context, allowing it to break out and inject additional HTML into the page. When another user who has permission to switch between user sessions views the affected answer, the injected HTML causes their browser to silently send a request to Zammad's session-switching endpoint using their own active credentials. This results in switching their session to an account chosen by the person who wrote the Knowledge Base answer. No action is required from the viewer beyond opening the published answer. This issue is fixed in version 7.1.2.
CVE-2026-84463
This medium-severity CVE scores 6.3 under a secondary CVSS source (NVD's own analysis pending). EPSS exploit probability: 0.1% (3rd percentile of EPSS-scored CVEs). GitHub Security Advisory data not yet ingested — confidence will rise once GHSA publishes (typical lag: hours to days for open-source ecosystem CVEs; never for infrastructure-only CVEs).
- Lower severity and no public exploit yet
A fix is available — apply it.
- CVSS v3
- 6.3
- EG Score
- 6.3MEDIUMmedium confidence
- EG Risk
- 28EG Risk 28/100CISA SSVC
EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).
How it’s computedSeverity63% × 45%Exploitation0% × 40%Automatability0% × 15%CISA SSVC: Track at every mission impact level.Action: A fix is available. Apply it within your standard update timelines. - EPSS PROB
- 0.1%
- EPSS %ILE
- 3rd
- KEV
- Not listed
CISA SSVCTrack at every mission impact level.
A fix is available. Apply it within your standard update timelines.
Exploitation none (CISA Vulnrichment) · Automatable no (CISA Vulnrichment) · Technical impact partial (CISA Vulnrichment). Mission impact is CISA's Mission & Well-being decision point, and only you can judge it: high means the affected system is essential to your organisation's mission, or its compromise could cause irreversible harm to people. CISA's decision table
Published
September 25, 2026
Last Modified
September 29, 2026
Advisory Details (2)
Auto-updated Sep 25, 2026commit f7a97ea20969 (zammad/zammad)
Fix landed in zammad/zammad commit f7a97ea20969 — awaiting tagged release
https://github.com/zammad/zammad/commit/f7a97ea209696bce85ed62901ee753b88368851cStored HTML injection in Knowledge Base video widget enables forced session switching via unescaped iframe attribute · Advisory · zammad/zammad · GitHub
https://github.com/zammad/zammad/security/advisories/GHSA-cxjg-4gmf-5xqcWeakness Classification(3)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 14× in last 7d / 19× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
- 2026-10-03 15:50 UTCEG score recompute
- 2026-10-03 14:26 UTCEPSS rescore
- 2026-10-02 17:57 UTCEPSS rescore
- 2026-10-02 16:59 UTCEG score recompute
- 2026-10-01 19:50 UTCEPSS rescore
- 2026-09-30 19:19 UTCEG score recompute
- 2026-09-30 15:04 UTCEPSS rescore
- 2026-09-29 20:31 UTCEG score recompute
- 2026-09-29 19:55 UTCEG score recompute
- 2026-09-29 13:44 UTCEG score recompute
- 2026-09-28 14:51 UTCEG score recompute
- 2026-09-28 13:52 UTCEPSS rescore
- 2026-09-27 17:11 UTCEG score recompute
- 2026-09-27 13:48 UTCEPSS rescore
- 2026-09-26 18:23 UTCEG score recompute
- 2026-09-26 15:59 UTCEPSS rescore
- 2026-09-25 19:34 UTCEG score recompute
- 2026-09-25 18:32 UTCEG score recompute
- 2026-09-25 18:31 UTCMITRE cvelistV5first tracked
Related CVEs(same CWE)
Frequently asked(5)
What is CVE-2026-84463?
When was CVE-2026-84463 disclosed?
Is CVE-2026-84463 actively exploited?
What is the CVSS score of CVE-2026-84463?
How do I remediate CVE-2026-84463?
Dependency Blast Radius
Explore the affected products and dependency analysis for CVE-2026-84463
Is Your Infrastructure Affected by CVE-2026-84463?
EchelonGraph automatically scans your cloud infrastructure and maps CVE exposure using blast radius analysis.