Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, unsanitized option labels are rendered in the configuration dialogs of AI Agents within Zammad's admin UI. When rendering the list of selected options, the option label is output as raw HTML without escaping. An attacker who can control an option label, for example by setting a malicious string as a user or organization name used in a relation attribute, or by supplying a crafted custom attribute option value, can inject arbitrary HTML and JavaScript. The payload executes in the browser of any admin or agent who opens the affected object attribute configuration view. This issue is fixed in version 7.1.2.
CVE-2026-63216
This medium-severity CVE scores 5.3 under a secondary CVSS source (NVD's own analysis pending). EPSS exploit probability: 0.2% (14th percentile of EPSS-scored CVEs). GitHub Security Advisory data not yet ingested — confidence will rise once GHSA publishes (typical lag: hours to days for open-source ecosystem CVEs; never for infrastructure-only CVEs).
- Lower severity and no public exploit yet
A fix is available — apply it.
- CVSS v3
- 5.3
- EG Score
- 5.3MEDIUMmedium confidence
- EG Risk
- 24EG Risk 24/100CISA SSVC
EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).
How it’s computedSeverity53% × 45%Exploitation0% × 40%Automatability0% × 15%CISA SSVC: Track at every mission impact level.Action: A fix is available. Apply it within your standard update timelines. - EPSS PROB
- 0.2%
- EPSS %ILE
- 14th
- KEV
- Not listed
CISA SSVCTrack at every mission impact level.
A fix is available. Apply it within your standard update timelines.
Exploitation none (CISA Vulnrichment) · Automatable no (CISA Vulnrichment) · Technical impact partial (CISA Vulnrichment). Mission impact is CISA's Mission & Well-being decision point, and only you can judge it: high means the affected system is essential to your organisation's mission, or its compromise could cause irreversible harm to people. CISA's decision table
Published
September 25, 2026
Last Modified
September 29, 2026
Advisory Details (2)
Auto-updated Sep 25, 2026commit 74b4fd4db62d (zammad/zammad)
Fix landed in zammad/zammad commit 74b4fd4db62d — awaiting tagged release
https://github.com/zammad/zammad/commit/74b4fd4db62dc3652bb9db24096a2fbd1b56dc7fStored XSS via unescaped option labels in the object attribute options context UI · Advisory · zammad/zammad · GitHub
https://github.com/zammad/zammad/security/advisories/GHSA-r95m-ghj7-646xWeakness Classification(1)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 15× in last 7d / 21× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
- 2026-10-05 08:46 UTCEG score recompute
- 2026-10-04 23:22 UTCEPSS rescore
- 2026-10-04 10:50 UTCEG score recompute
- 2026-10-03 14:26 UTCEPSS rescore
- 2026-10-03 12:52 UTCEG score recompute
- 2026-10-02 17:56 UTCEPSS rescore
- 2026-10-02 14:56 UTCEG score recompute
- 2026-10-01 19:50 UTCEPSS rescore
- 2026-09-30 18:48 UTCEG score recompute
- 2026-09-30 15:03 UTCEPSS rescore
- 2026-09-29 20:31 UTCEG score recompute
- 2026-09-29 19:44 UTCEG score recompute
- 2026-09-29 12:46 UTCEG score recompute
- 2026-09-28 14:51 UTCEG score recompute
- 2026-09-28 13:51 UTCEPSS rescore
- 2026-09-27 15:26 UTCEG score recompute
- 2026-09-26 17:30 UTCEG score recompute
- 2026-09-26 15:59 UTCEPSS rescore
- 2026-09-25 19:34 UTCEG score recompute
- 2026-09-25 18:33 UTCEG score recompute
- 2026-09-25 18:31 UTCMITRE cvelistV5first tracked
Related CVEs(same CWE)
Frequently asked(5)
What is CVE-2026-63216?
When was CVE-2026-63216 disclosed?
Is CVE-2026-63216 actively exploited?
What is the CVSS score of CVE-2026-63216?
How do I remediate CVE-2026-63216?
Dependency Blast Radius
Explore the affected products and dependency analysis for CVE-2026-63216
Is Your Infrastructure Affected by CVE-2026-63216?
EchelonGraph automatically scans your cloud infrastructure and maps CVE exposure using blast radius analysis.