Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a low-privilege authenticated user may inject arbitrary HTML markup, including JavaScript event handlers, into a ticket title via the standard ticket creation workflow. The title is persisted without sanitization. This issue is fixed in version 7.0.1.
CVE-2026-56731
This high-severity CVE scores 8.4 under a secondary CVSS source (NVD's own analysis pending). EPSS exploit probability: 0.2% (14th percentile of EPSS-scored CVEs). GitHub Security Advisory data not yet ingested — confidence will rise once GHSA publishes (typical lag: hours to days for open-source ecosystem CVEs; never for infrastructure-only CVEs).
- High severity, but no confirmed exploitation yet
A fix is available — apply it.
- CVSS v3
- 8.4
- EG Score
- 8.4HIGHmedium confidence
- EG Risk
- 38EG Risk 38/100CISA SSVC
EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).
How it’s computedSeverity84% × 45%Exploitation0% × 40%Automatability0% × 15%CISA SSVC: Track at low or medium mission impact; Track* at high (mission-essential systems).Action: A fix is available. Apply it within your standard update timelines. - EPSS PROB
- 0.2%
- EPSS %ILE
- 14th
- KEV
- Not listed
CISA SSVCTrack at low or medium mission impact; Track* at high (mission-essential systems).
A fix is available. Apply it within your standard update timelines.
Exploitation none (CISA Vulnrichment) · Automatable no (CISA Vulnrichment) · Technical impact total (CISA Vulnrichment). Mission impact is CISA's Mission & Well-being decision point, and only you can judge it: high means the affected system is essential to your organisation's mission, or its compromise could cause irreversible harm to people. CISA's decision table
Published
September 25, 2026
Last Modified
September 28, 2026
Advisory Details (2)
Auto-updated Sep 25, 2026commit 16a4a2e1be66 (zammad/zammad)
Fix landed in zammad/zammad commit 16a4a2e1be66 — awaiting tagged release
https://github.com/zammad/zammad/commit/16a4a2e1be6642ec0c3ba3a76e358ad065f48f78Cross-Site Scripting in Ticket Notifications · Advisory · zammad/zammad · GitHub
https://github.com/zammad/zammad/security/advisories/GHSA-p9xp-gx8r-4397Weakness Classification(1)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 15× in last 7d / 24× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
- 2026-10-05 09:47 UTCEG score recompute
- 2026-10-04 23:22 UTCEPSS rescore
- 2026-10-03 20:15 UTCEG score recompute
- 2026-10-03 14:26 UTCEPSS rescore
- 2026-10-02 19:11 UTCEG score recompute
- 2026-10-02 17:56 UTCEPSS rescore
- 2026-10-02 06:41 UTCEG score recompute
- 2026-10-01 19:50 UTCEPSS rescore
- 2026-09-30 16:55 UTCEG score recompute
- 2026-09-30 15:03 UTCEPSS rescore
- 2026-09-29 15:52 UTCEG score recompute
- 2026-09-29 15:22 UTCEPSS rescore
- 2026-09-29 03:22 UTCEG score recompute
- 2026-09-28 14:51 UTCEG score recompute
- 2026-09-28 13:51 UTCEPSS rescore
- 2026-09-27 22:42 UTCEG score recompute
- 2026-09-27 13:48 UTCEPSS rescore
- 2026-09-26 21:42 UTCEG score recompute
- 2026-09-26 15:59 UTCEPSS rescore
- 2026-09-25 20:39 UTCEG score recompute
- 2026-09-25 19:47 UTCEG score recompute
- 2026-09-25 18:38 UTCEG score recompute
- 2026-09-25 17:19 UTCEG score recompute
- 2026-09-25 17:19 UTCMITRE cvelistV5first tracked
Related CVEs(same CWE)
Frequently asked(5)
What is CVE-2026-56731?
When was CVE-2026-56731 disclosed?
Is CVE-2026-56731 actively exploited?
What is the CVSS score of CVE-2026-56731?
How do I remediate CVE-2026-56731?
Dependency Blast Radius
Explore the affected products and dependency analysis for CVE-2026-56731
Is Your Infrastructure Affected by CVE-2026-56731?
EchelonGraph automatically scans your cloud infrastructure and maps CVE exposure using blast radius analysis.