Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a broken access control vulnerability exists in Zammad's GraphQL API. An authenticated user can access taskbar item data belonging to another user by crafting a request with the target user's taskbar identifier. The taskbar feature stores transient state for active user sessions, including auto-saved ticket drafts. Under certain conditions, the authorization check for taskbar item access is not enforced, allowing a user to read another user's taskbar item data. This vulnerability is fixed in 7.0.2.
CVE-2026-56728
This medium-severity CVE scores 5.3 under a secondary CVSS source (NVD's own analysis pending). EPSS exploit probability: 0.3% (23rd percentile of EPSS-scored CVEs). GitHub Security Advisory data not yet ingested — confidence will rise once GHSA publishes (typical lag: hours to days for open-source ecosystem CVEs; never for infrastructure-only CVEs).
- Lower severity and no public exploit yet
A fix is available — apply it.
- CVSS v3
- 5.3
- EG Score
- 5.3MEDIUMmedium confidence
- EG Risk
- 24EG Risk 24/100CISA SSVC
EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).
How it’s computedSeverity53% × 45%Exploitation0% × 40%Automatability0% × 15%CISA SSVC: Track at every mission impact level.Action: A fix is available. Apply it within your standard update timelines. - EPSS PROB
- 0.3%
- EPSS %ILE
- 23rd
- KEV
- Not listed
CISA SSVCTrack at every mission impact level.
A fix is available. Apply it within your standard update timelines.
Exploitation none (CISA Vulnrichment) · Automatable no (CISA Vulnrichment) · Technical impact partial (CISA Vulnrichment). Mission impact is CISA's Mission & Well-being decision point, and only you can judge it: high means the affected system is essential to your organisation's mission, or its compromise could cause irreversible harm to people. CISA's decision table
Published
September 25, 2026
Last Modified
September 28, 2026
Advisory Details (2)
Auto-updated Sep 25, 2026commit 4ccd5d573023 (zammad/zammad)
Fix landed in zammad/zammad commit 4ccd5d573023 — awaiting tagged release
https://github.com/zammad/zammad/commit/4ccd5d573023b66b0d0184914c92417e1780793fCross-User Taskbar Item Access Control Vulnerability · Advisory · zammad/zammad · GitHub
https://github.com/zammad/zammad/security/advisories/GHSA-jvcg-5539-vvc3Weakness Classification(2)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 12× in last 7d / 20× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
- 2026-10-03 20:44 UTCEG score recompute
- 2026-10-03 14:26 UTCEPSS rescore
- 2026-10-02 19:34 UTCEG score recompute
- 2026-10-02 17:56 UTCEPSS rescore
- 2026-10-01 19:50 UTCEPSS rescore
- 2026-09-30 17:12 UTCEG score recompute
- 2026-09-30 15:03 UTCEPSS rescore
- 2026-09-29 16:01 UTCEG score recompute
- 2026-09-29 15:22 UTCEPSS rescore
- 2026-09-28 14:51 UTCEG score recompute
- 2026-09-28 13:51 UTCEPSS rescore
- 2026-09-27 21:59 UTCEG score recompute
- 2026-09-27 13:48 UTCEPSS rescore
- 2026-09-26 20:47 UTCEG score recompute
- 2026-09-26 15:59 UTCEPSS rescore
- 2026-09-25 19:34 UTCEG score recompute
- 2026-09-25 18:44 UTCEG score recompute
- 2026-09-25 18:38 UTCEG score recompute
- 2026-09-25 17:19 UTCEG score recompute
- 2026-09-25 17:19 UTCMITRE cvelistV5first tracked
Related CVEs(same CWE)
Frequently asked(5)
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Dependency Blast Radius
Explore the affected products and dependency analysis for CVE-2026-56728
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