Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a customer who can view a ticket cannot see internal ticket articles through the article listing API. However, the same customer can directly request an attachment belonging to an internal article via the attachment download endpoint, bypassing article-level authorization. This results in an inconsistency: The article listing hides internal articles from customers. The attachment download only checks the parent ticket, not the article, so the same customer can download the attachment directly. This issue is fixed in version 7.0.2.
CVE-2026-56723
This high-severity CVE scores 7.1 under a secondary CVSS source (NVD's own analysis pending). EPSS exploit probability: 0.3% (18th percentile of EPSS-scored CVEs). GitHub Security Advisory data not yet ingested — confidence will rise once GHSA publishes (typical lag: hours to days for open-source ecosystem CVEs; never for infrastructure-only CVEs).
- High severity, but no confirmed exploitation yet
A fix is available — apply it.
- CVSS v3
- 7.1
- EG Score
- 7.1HIGHmedium confidence
- EG Risk
- 32EG Risk 32/100CISA SSVC
EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).
How it’s computedSeverity71% × 45%Exploitation0% × 40%Automatability0% × 15%CISA SSVC: Track at every mission impact level.Action: A fix is available. Apply it within your standard update timelines. - EPSS PROB
- 0.3%
- EPSS %ILE
- 18th
- KEV
- Not listed
CISA SSVCTrack at every mission impact level.
A fix is available. Apply it within your standard update timelines.
Exploitation none (CISA Vulnrichment) · Automatable no (CISA Vulnrichment) · Technical impact partial (CISA Vulnrichment). Mission impact is CISA's Mission & Well-being decision point, and only you can judge it: high means the affected system is essential to your organisation's mission, or its compromise could cause irreversible harm to people. CISA's decision table
Published
September 25, 2026
Last Modified
September 28, 2026
Advisory Details (2)
Auto-updated Sep 25, 2026commit e661d00efb3d (zammad/zammad)
Fix landed in zammad/zammad commit e661d00efb3d — awaiting tagged release
https://github.com/zammad/zammad/commit/e661d00efb3d2c4ef4af3a36ce79d7c724323f97Missing authorization on ticket attachment download · Advisory · zammad/zammad · GitHub
https://github.com/zammad/zammad/security/advisories/GHSA-374g-4f73-g7m7Weakness Classification(1)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 14× in last 7d / 22× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
- 2026-10-03 15:12 UTCEG score recompute
- 2026-10-03 14:26 UTCEPSS rescore
- 2026-10-03 04:17 UTCEG score recompute
- 2026-10-02 17:56 UTCEPSS rescore
- 2026-10-02 06:24 UTCEG score recompute
- 2026-10-01 19:50 UTCEPSS rescore
- 2026-09-30 21:39 UTCEG score recompute
- 2026-09-30 15:03 UTCEPSS rescore
- 2026-09-29 23:49 UTCEG score recompute
- 2026-09-29 15:22 UTCEPSS rescore
- 2026-09-29 01:46 UTCEG score recompute
- 2026-09-28 14:51 UTCEG score recompute
- 2026-09-28 13:51 UTCEPSS rescore
- 2026-09-27 14:28 UTCEG score recompute
- 2026-09-27 13:48 UTCEPSS rescore
- 2026-09-26 16:34 UTCEG score recompute
- 2026-09-26 15:59 UTCEPSS rescore
- 2026-09-25 18:39 UTCEG score recompute
- 2026-09-25 17:54 UTCEG score recompute
- 2026-09-25 17:33 UTCEG score recompute
- 2026-09-25 16:54 UTCEG score recompute
- 2026-09-25 16:54 UTCMITRE cvelistV5first tracked
Related CVEs(same CWE)
Frequently asked(5)
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Dependency Blast Radius
Explore the affected products and dependency analysis for CVE-2026-56723
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