osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name. The value is extracted without sanitization in include/class.mailparse.php and stored raw in the poster field of ost_thread_entry. When an unauthenticated attacker sends a reply email to an existing ticket from an unregistered address with an XSS payload in the From display name.
CVE-2026-38444
Score 6.1 from GitHub Security Advisory published 2026-08-03. CISA-ADP (Vulnrichment) CVSS v3.1 baseline 6.1; sources differ by 0.0.
- Lower severity and no public exploit yet
No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.
- CVSS v3
- 6.1
- EG Score
- 6.1(high)
- EG Risk
- 28(Track)EG Risk 28/100SSVC: Track
EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).
How it’s computedSeverity61% × 45%Exploitation0% × 40%Automatability0% × 15%Action: Routine — remediate on your standard cadence. - EPSS PROB
- 0%
- EPSS %ILE
- 23%
- KEV
- Not listed
Published
August 3, 2026
Last Modified
August 3, 2026
Advisory Details (3)
Auto-updated Aug 3, 2026cve-disclosures/osTicket/CVE-2026-38444.md at master · fr3akhacks/cve-disclosures · GitHub
https://github.com/fr3akhacks/cve-disclosures/blob/master/osTicket/CVE-2026-38444.mdcommit c54a6ac79de4 (osTicket/osTicket)
Patch available: osTicket/osTicket v1.17.8 (contains commit c54a6ac79de4)
https://github.com/osTicket/osTicket/commit/c54a6ac79de42cff35b453882d1d94cd38adb17fosTicket/include/class.mailparse.php at develop · osTicket/osTicket · GitHub
https://github.com/osTicket/osTicket/blob/develop/include/class.mailparse.phpVendor Advisories for CVE-2026-38444(1)
These vendors published their own advisory mentioning this CVE — often with vendor-specific remediation steps + affected product lists not in NVD.
Weakness Classification(1)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 21× in last 7d / 53× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
- 2026-08-21 05:10 UTCEG score recompute
- 2026-08-21 05:10 UTCGHSA enrichment
- 2026-08-20 22:55 UTCEPSS rescore
- 2026-08-20 03:07 UTCEG score recompute
- 2026-08-20 03:07 UTCGHSA enrichment
- 2026-08-19 17:03 UTCEPSS rescore
- 2026-08-19 01:03 UTCEG score recompute
- 2026-08-19 01:03 UTCGHSA enrichment
- 2026-08-18 13:48 UTCEPSS rescore
- 2026-08-17 23:01 UTCEG score recompute
- 2026-08-17 23:00 UTCGHSA enrichment
- 2026-08-17 13:47 UTCEPSS rescore
- 2026-08-16 20:58 UTCEG score recompute
- 2026-08-16 20:58 UTCGHSA enrichment
- 2026-08-16 14:56 UTCEPSS rescore
- 2026-08-16 02:14 UTCEPSS rescore
- 2026-08-15 18:56 UTCEG score recompute
- 2026-08-15 18:56 UTCGHSA enrichment
- 2026-08-15 01:30 UTCEPSS rescore
- 2026-08-14 16:53 UTCEG score recompute
- 2026-08-14 16:53 UTCGHSA enrichment
- 2026-08-13 22:00 UTCEPSS rescore
- 2026-08-13 14:42 UTCEG score recompute
- 2026-08-13 14:42 UTCGHSA enrichment
- 2026-08-12 13:51 UTCEPSS rescore
Show 28 moreShow fewer
- 2026-08-12 12:40 UTCEG score recompute
- 2026-08-12 12:40 UTCGHSA enrichment
- 2026-08-11 13:43 UTCEPSS rescore
- 2026-08-11 10:37 UTCEG score recompute
- 2026-08-11 10:37 UTCGHSA enrichment
- 2026-08-11 00:00 UTCEPSS rescore
- 2026-08-10 08:35 UTCEG score recompute
- 2026-08-10 08:35 UTCGHSA enrichment
- 2026-08-09 13:46 UTCEPSS rescore
- 2026-08-09 06:32 UTCEG score recompute
- 2026-08-09 06:32 UTCGHSA enrichment
- 2026-08-08 16:37 UTCEPSS rescore
- 2026-08-08 04:30 UTCEG score recompute
- 2026-08-08 04:30 UTCGHSA enrichment
- 2026-08-07 02:27 UTCEG score recompute
- 2026-08-07 02:27 UTCGHSA enrichment
- 2026-08-06 13:46 UTCEPSS rescore
- 2026-08-06 00:24 UTCEG score recompute
- 2026-08-06 00:24 UTCGHSA enrichment
- 2026-08-05 19:17 UTCEPSS rescore
- 2026-08-04 22:22 UTCEG score recompute
- 2026-08-04 22:22 UTCGHSA enrichment
- 2026-08-04 15:10 UTCEPSS rescore
- 2026-08-03 19:38 UTCEG score recompute▲ 6.10
- 2026-08-03 19:38 UTCMITRE cvelistV5CVSS v3 → 6.1 · severity → MEDIUM
- 2026-08-03 19:18 UTCNVD update
- 2026-08-03 18:23 UTCEG score recompute
- 2026-08-03 18:23 UTCMITRE cvelistV5first tracked
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Frequently asked(5)
What is CVE-2026-38444?
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What is the CVSS score of CVE-2026-38444?
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Dependency Blast Radius
Explore the affected products and dependency analysis for CVE-2026-38444
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