FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to deserialization of untrusted data due to insufficient validation. Through the set function, a string with a serialized object can be passed, and when getting an option through the get method, deserialization will occur, which will allow arbitrary code execution This issue has been patched in version 1.8.178.
CVE-2025-48389
This high-severity CVE scores 7.2 under NVD CVSS v3. EPSS exploit probability: 0.8%, top 48% of all CVEs by exploit prediction. GitHub Security Advisory data not yet ingested — confidence will rise once GHSA publishes (typical lag: hours to days for open-source ecosystem CVEs; never for infrastructure-only CVEs).
- High severity, but no confirmed exploitation yet
No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.
- CVSS v3
- 7.2
- EG Score
- 7.2(medium)
- EG Risk
- 33(Track)EG Risk 33/100SSVC: Track
EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).
How it’s computedSeverity72% × 45%Exploitation1% × 40%Automatability0% × 15%Action: Routine — remediate on your standard cadence. - EPSS
- 52.4%
- KEV
- Not listed
Published
May 29, 2025
Last Modified
July 11, 2025
References (2)
- security-advisories@githubhttps://github.com/freescout-help-desk/freescout/commit/f7548a7076a0b6e109001069d6be223fbd96c61e
- security-advisories@githubhttps://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jmpv-8q3h-2m8v
Weakness Classification(1)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 14× in last 7d / 49× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
Showing the most recent 100 of 101 total refreshes for this CVE.
- 2026-07-25 14:17 UTCEPSS rescore
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- 2026-07-24 05:11 UTCOSV refresh
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- 2026-07-23 02:57 UTCEG score recompute
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- 2026-06-18 11:13 UTCOSV refresh
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- 2026-06-08 14:16 UTCEPSS rescore
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- 2026-06-06 13:47 UTCEPSS rescore
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- 2026-05-30 04:34 UTCEG score recompute
- 2026-05-29 22:50 UTCOSV refresh
Related CVEs(same CWE)
Same CWE
10 shownCWE-502
- CVE-2017-20208EG 9.8CRITICAL
- CVE-2017-20207EG 9.8CRITICAL
- CVE-2017-20206EG 9.8CRITICAL
- CVE-2017-20189EG 9.8CRITICAL
- CVE-2017-10992EG 9.8EPSS 95%CRITICAL
- CVE-2013-4521EG 9.8EPSS 90%CRITICAL
- CVE-2014-1860EG 9.8CRITICAL
- CVE-2016-1000027EG 9.8EPSS 98%CRITICAL
- CVE-2014-3699EG 9.8CRITICAL
- CVE-2017-18605EG 9.8CRITICAL
Frequently asked(5)
What is CVE-2025-48389?
When was CVE-2025-48389 disclosed?
Is CVE-2025-48389 actively exploited?
What is the CVSS score of CVE-2025-48389?
How do I remediate CVE-2025-48389?
Dependency Blast Radius
Explore the affected products and dependency analysis for CVE-2025-48389
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