CVE-2025-12420

CRITICALNVD 9.89.8—
EchelonGraph scoreMEDIUM confidence

Score 9.8 from GitHub Security Advisory (severity: CRITICAL) published 2026-01-13. NVD baseline CVSS 9.8; sources differ by 0.0.

Triggered by: GitHub Security Advisory CVSS
Sources: epss, ghsa, nvd
Elevated
9.8
EchelonGraph verdictPlan a fixSerious severity, but no confirmed exploitation yet.
  • High severity, but no confirmed exploitation yet
CISA-KEV: Not listedEPSS: 45%CVSS: 9.8Exploit: NoneExposed: 0

No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.

A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform.

ServiceNow has addressed this vulnerability by deploying a relevant security update to  hosted instances in October 2025. Security updates have also been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Additionally, the vulnerability is addressed in the listed Store App versions. We recommend that customers promptly apply an appropriate security update or upgrade if they have not already done so.

CVSS v3
9.8
EG Score
9.8(medium)
EG Risk
77(Track)
EG Risk 77/100SSVC: Track

EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).

How it’s computed
Severity98% × 45%
Exploitation45% × 40%
Automatability100% × 15%
Action: Routine — remediate on your standard cadence.
EPSS
98.7%
KEV
Not listed

Published

January 12, 2026

Last Modified

January 27, 2026

Advisory Details (1)

Auto-updated Jun 22, 2026
⚠️ Active exploitation confirmed. No patch confirmed yet.
generic🔴 Active Exploitation

[Security Advisory] CVE-2025-12420 - Privilege Escalation in ServiceNow AI Platform - Security - Now Support Portal

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2587329

Weakness Classification(2)

MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.

Data Freshness Timeline

(refreshed 7× in last 7d / 25× in last 30d)

Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.

  1. 2026-07-23 02:48 UTCEG score recompute
  2. 2026-07-22 14:07 UTCEPSS rescore
  3. 2026-07-22 14:07 UTCEPSS rescore
  4. 2026-07-21 15:24 UTCEPSS rescore
  5. 2026-07-18 10:03 UTCEPSS rescore
  6. 2026-07-16 17:02 UTCEPSS rescore
  7. 2026-07-16 17:02 UTCEPSS rescore
  8. 2026-07-15 16:57 UTCEPSS rescore
  9. 2026-07-15 16:57 UTCEPSS rescore
  10. 2026-07-13 22:29 UTCEPSS rescore
  11. 2026-07-13 22:29 UTCEPSS rescore
  12. 2026-07-13 06:12 UTCEPSS rescore
  13. 2026-07-12 05:46 UTCEPSS rescore
  14. 2026-07-12 05:45 UTCEPSS rescore
  15. 2026-07-11 08:26 UTCEPSS rescore
  16. 2026-07-11 08:26 UTCEPSS rescore
  17. 2026-07-09 19:09 UTCEPSS rescore
  18. 2026-07-08 15:14 UTCEPSS rescore
  19. 2026-07-04 06:30 UTCEPSS rescore
  20. 2026-07-01 15:06 UTCEPSS rescore
  21. 2026-06-29 14:06 UTCEPSS rescore
  22. 2026-06-28 04:55 UTCEPSS rescore
  23. 2026-06-25 13:49 UTCEPSS rescore
  24. 2026-06-25 13:49 UTCEPSS rescore
  25. 2026-06-23 21:32 UTCEPSS rescore
Show 40 more
  1. 2026-06-22 14:25 UTCEPSS rescore
  2. 2026-06-22 14:25 UTCEPSS rescore
  3. 2026-06-21 14:56 UTCEPSS rescore
  4. 2026-06-21 14:56 UTCEPSS rescore
  5. 2026-06-21 01:59 UTCEPSS rescore
  6. 2026-06-21 01:59 UTCEPSS rescore
  7. 2026-06-19 19:25 UTCEPSS rescore
  8. 2026-06-19 19:25 UTCEPSS rescore
  9. 2026-06-18 17:52 UTCEPSS rescore
  10. 2026-06-18 17:52 UTCEPSS rescore
  11. 2026-06-17 17:52 UTCEPSS rescore
  12. 2026-06-16 17:52 UTCEPSS rescore
  13. 2026-06-15 17:48 UTCEPSS rescore
  14. 2026-06-14 23:17 UTCEPSS rescore
  15. 2026-06-13 22:59 UTCEPSS rescore
  16. 2026-06-13 22:59 UTCEPSS rescore
  17. 2026-06-12 23:11 UTCEPSS rescore
  18. 2026-06-11 13:59 UTCEPSS rescore
  19. 2026-06-10 22:18 UTCEPSS rescore
  20. 2026-06-10 13:21 UTCEPSS rescore
  21. 2026-06-08 14:16 UTCEPSS rescore
  22. 2026-06-08 14:16 UTCEPSS rescore
  23. 2026-06-07 15:24 UTCEPSS rescore
  24. 2026-06-06 13:47 UTCEPSS rescore
  25. 2026-06-06 13:47 UTCEPSS rescore
  26. 2026-06-05 22:46 UTCEPSS rescore
  27. 2026-06-05 22:46 UTCEPSS rescore
  28. 2026-06-05 06:10 UTCEPSS rescore
  29. 2026-06-05 06:10 UTCEPSS rescore
  30. 2026-06-04 13:11 UTCEPSS rescore
  31. 2026-06-04 13:11 UTCEPSS rescore
  32. 2026-06-01 13:51 UTCEPSS rescore
  33. 2026-06-01 13:51 UTCEPSS rescore
  34. 2026-05-31 22:30 UTCEPSS rescore
  35. 2026-05-31 22:30 UTCEPSS rescore
  36. 2026-05-31 00:16 UTCEPSS rescore
  37. 2026-05-31 00:16 UTCEPSS rescore
  38. 2026-05-29 16:17 UTCEG score recompute
  39. 2026-05-29 16:17 UTCGHSA enrichment
  40. 2026-05-29 13:44 UTCEPSS rescore

Related CVEs(same CWE)

Frequently asked(5)

What is CVE-2025-12420?
CVE-2025-12420 is a critical vulnerability published on January 12, 2026. A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform. ServiceNow has addressed this vulnerability by deploying a relevant security update…
When was CVE-2025-12420 disclosed?
CVE-2025-12420 was first published in the National Vulnerability Database on January 12, 2026, with the most recent update on January 27, 2026. EchelonGraph re-ingests CVE updates from NVD on a 2-hour cycle, so this page reflects the latest published state.
Is CVE-2025-12420 actively exploited?
CVE-2025-12420 is not currently on CISA's Known Exploited Vulnerabilities catalog. FIRST EPSS estimates a 98.7% percentile likelihood of exploitation in the next 30 days — higher percentiles indicate greater predicted risk.
What is the CVSS score of CVE-2025-12420?
CVE-2025-12420 has a CVSS v3 base score of 9.8 (NVD).
How do I remediate CVE-2025-12420?
Patch to the fixed version published by the affected vendor. Where vendor advisories exist for CVE-2025-12420, EchelonGraph cross-links them in the Vendor Advisories panel below — those typically contain the canonical remediation steps, fixed version numbers, and any vendor-specific mitigations.

Dependency Blast Radius

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