The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
CVE-2025-10658
Score 6.5 from GitHub Security Advisory published 2025-09-22. NVD baseline CVSS 6.5; sources differ by 0.0.
- Lower severity and no public exploit yet
No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.
- CVSS v3
- 6.5
- EG Score
- 6.5(medium)
- EG Risk
- 44(Track)EG Risk 44/100SSVC: Track
EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).
How it’s computedSeverity65% × 45%Exploitation0% × 40%Automatability100% × 15%Action: Routine — remediate on your standard cadence. - EPSS
- 24.0%
- KEV
- Not listed
Published
September 20, 2025
Last Modified
April 15, 2026
References (4)
- security@wordfencehttps://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/class-wpsc-current-user.php#L820
- security@wordfencehttps://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/models/class-wpsc-email-otp.php#L348
- security@wordfencehttps://plugins.trac.wordpress.org/changeset/3364335/
- security@wordfencehttps://www.wordfence.com/threat-intel/vulnerabilities/id/2b11670a-f6e4-4555-ab76-4223f0194517?source=cve
Weakness Classification(1)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 13× in last 7d / 45× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
Showing the most recent 100 of 118 total refreshes for this CVE.
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Related CVEs(same CWE)
Same CWE
10 shownCWE-307
Frequently asked(5)
What is CVE-2025-10658?
When was CVE-2025-10658 disclosed?
Is CVE-2025-10658 actively exploited?
What is the CVSS score of CVE-2025-10658?
How do I remediate CVE-2025-10658?
Dependency Blast Radius
Explore the affected products and dependency analysis for CVE-2025-10658
Is Your Infrastructure Affected by CVE-2025-10658?
EchelonGraph automatically scans your cloud infrastructure and maps CVE exposure using blast radius analysis.