SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
CVE-2024-57726
Score elevated to 9.9 because this CVE is listed on the CISA Known Exploited Vulnerabilities catalog (added 2026-04-24), indicating real-world exploitation has been confirmed by US federal agencies. NVD baseline CVSS 9.9 retained for reference. Confidence: HIGH.
- Actively exploited in the wild (CISA-KEV)
No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.
- CVSS v3
- 9.9
- EG Score
- 9.9(high)
- EG Risk
- 85(Attend)EG Risk 85/100SSVC: Attend
EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).
How it’s computedSeverity99% × 45%Exploitation100% × 40%Automatability0% × 15%Action: Remediate soon — notable exploitation risk. - EPSS PROB
- 67%
- EPSS %ILE
- 99%
- KEV
- ⚠ Exploited
Published
January 15, 2025
Last Modified
August 4, 2026
Advisory Details (5)
Auto-updated Sep 22, 2026SimpleHelp - Security Vulnerabilities
https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlierCritical Vulnerabilities in SimpleHelp Remote Support Software | Horizon3
https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/Ransomware Spotlight: DragonForce | TrendAI (US)
https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforceStorm-1175 focuses gaze on vulnerable web-facing assets in high-tempo Medusa ransomware operations | Microsoft Security Blog
https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/Known Exploited Vulnerabilities Catalog | CISA
Known Exploited Vulnerabilities Catalog | CISA. Listed in CISA Known Exploited Vulnerabilities catalog.
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726Weakness Classification(1)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 58× in last 7d / 235× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
Showing the most recent 100 of 920 total refreshes for this CVE.
- 2026-09-22 14:47 UTCEPSS rescore
- 2026-09-22 14:23 UTCGHSA enrichment
- 2026-09-22 10:10 UTCGHSA enrichment
- 2026-09-22 05:57 UTCGHSA enrichment
- 2026-09-22 01:44 UTCGHSA enrichment
- 2026-09-21 21:31 UTCEG score recompute
- 2026-09-21 21:31 UTCGHSA enrichment
- 2026-09-21 19:09 UTCCISA KEV update
- 2026-09-21 17:18 UTCGHSA enrichment
- 2026-09-21 13:05 UTCGHSA enrichment
- 2026-09-21 08:52 UTCGHSA enrichment
- 2026-09-21 04:38 UTCGHSA enrichment
- 2026-09-21 00:23 UTCEG score recompute
- 2026-09-21 00:23 UTCGHSA enrichment
- 2026-09-20 20:14 UTCEPSS rescore
- 2026-09-20 20:14 UTCEPSS rescore
- 2026-09-20 20:10 UTCGHSA enrichment
- 2026-09-20 15:57 UTCGHSA enrichment
- 2026-09-20 11:44 UTCGHSA enrichment
- 2026-09-20 07:31 UTCGHSA enrichment
- 2026-09-20 03:17 UTCGHSA enrichment
- 2026-09-19 23:04 UTCGHSA enrichment
- 2026-09-19 18:51 UTCEG score recompute
- 2026-09-19 18:51 UTCGHSA enrichment
- 2026-09-19 14:37 UTCGHSA enrichment
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- 2026-09-19 10:24 UTCGHSA enrichment
- 2026-09-19 06:11 UTCGHSA enrichment
- 2026-09-19 01:57 UTCGHSA enrichment
- 2026-09-18 21:44 UTCEG score recompute
- 2026-09-18 21:44 UTCGHSA enrichment
- 2026-09-18 19:26 UTCEPSS rescore
- 2026-09-18 19:20 UTCCISA KEV update
- 2026-09-18 17:31 UTCGHSA enrichment
- 2026-09-18 14:15 UTCCISA KEV update
- 2026-09-18 13:18 UTCGHSA enrichment
- 2026-09-18 09:05 UTCGHSA enrichment
- 2026-09-18 04:52 UTCGHSA enrichment
- 2026-09-18 00:39 UTCGHSA enrichment
- 2026-09-17 20:26 UTCEG score recompute
- 2026-09-17 20:26 UTCGHSA enrichment
- 2026-09-17 16:13 UTCGHSA enrichment
- 2026-09-17 12:00 UTCGHSA enrichment
- 2026-09-17 07:47 UTCGHSA enrichment
- 2026-09-17 03:34 UTCGHSA enrichment
- 2026-09-16 23:21 UTCGHSA enrichment
- 2026-09-16 19:08 UTCGHSA enrichment
- 2026-09-16 14:56 UTCEG score recompute
- 2026-09-16 14:56 UTCGHSA enrichment
- 2026-09-16 14:10 UTCCISA KEV update
- 2026-09-16 14:06 UTCEPSS rescore
- 2026-09-16 14:06 UTCEPSS rescore
- 2026-09-16 10:43 UTCGHSA enrichment
- 2026-09-16 06:30 UTCEG score recompute
- 2026-09-16 06:30 UTCGHSA enrichment
- 2026-09-16 05:12 UTCEPSS rescore
- 2026-09-16 02:18 UTCGHSA enrichment
- 2026-09-15 22:04 UTCGHSA enrichment
- 2026-09-15 17:51 UTCGHSA enrichment
- 2026-09-15 13:38 UTCGHSA enrichment
- 2026-09-15 09:25 UTCGHSA enrichment
- 2026-09-15 05:13 UTCEG score recompute
- 2026-09-15 05:12 UTCGHSA enrichment
- 2026-09-15 03:08 UTCEPSS rescore
- 2026-09-15 00:58 UTCGHSA enrichment
- 2026-09-14 20:45 UTCGHSA enrichment
- 2026-09-14 19:24 UTCCISA KEV update
- 2026-09-14 16:32 UTCGHSA enrichment
- 2026-09-14 12:19 UTCGHSA enrichment
- 2026-09-14 08:06 UTCGHSA enrichment
- 2026-09-14 03:53 UTCGHSA enrichment
- 2026-09-13 23:40 UTCGHSA enrichment
- 2026-09-13 19:28 UTCEG score recompute
- 2026-09-13 19:28 UTCGHSA enrichment
- 2026-09-13 16:45 UTCEPSS rescore
- 2026-09-13 15:14 UTCGHSA enrichment
- 2026-09-13 11:01 UTCGHSA enrichment
- 2026-09-13 06:48 UTCGHSA enrichment
- 2026-09-13 02:31 UTCGHSA enrichment
- 2026-09-12 22:18 UTCGHSA enrichment
- 2026-09-12 18:05 UTCEG score recompute
- 2026-09-12 18:05 UTCGHSA enrichment
- 2026-09-12 14:59 UTCEPSS rescore
- 2026-09-12 13:52 UTCGHSA enrichment
- 2026-09-12 09:40 UTCGHSA enrichment
- 2026-09-12 05:27 UTCGHSA enrichment
- 2026-09-12 01:14 UTCGHSA enrichment
- 2026-09-11 21:01 UTCGHSA enrichment
- 2026-09-11 18:49 UTCCISA KEV update
- 2026-09-11 16:48 UTCEG score recompute
- 2026-09-11 16:48 UTCGHSA enrichment
- 2026-09-11 14:51 UTCEPSS rescore
- 2026-09-11 12:34 UTCGHSA enrichment
- 2026-09-11 08:21 UTCGHSA enrichment
- 2026-09-11 04:08 UTCGHSA enrichment
- 2026-09-10 23:56 UTCGHSA enrichment
- 2026-09-10 19:43 UTCGHSA enrichment
- 2026-09-10 19:28 UTCCISA KEV update
- 2026-09-10 15:29 UTCGHSA enrichment
- 2026-09-10 11:16 UTCEG score recompute
- 2026-09-10 11:16 UTCGHSA enrichment
Publicly available exploits
(1 reference)Working exploit code is in the public domain. Defenders should treat patch urgency accordingly — public PoCs typically lead to mass-exploitation within 24-72 hours.
- Nucleihttp/cves/2024/CVE-2024-57726.yamlFirst seen Jan 1, 2024
SimpleHelp <= 5.5.7 - Privilege Escalation
Open source ↗
Related CVEs(same CWE)
Frequently asked(6)
What is CVE-2024-57726?
When was CVE-2024-57726 disclosed?
Is CVE-2024-57726 actively exploited?
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Which products are affected by CVE-2024-57726?
How do I remediate CVE-2024-57726?
Dependency Blast Radius
Explore the affected products and dependency analysis for CVE-2024-57726
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