CVE-2022-40771

MEDIUMNVD 4.94.9—

4.9

Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to an XML External Entity attack that leads to Information Disclosure.

CVSS v3: 4.9
EG Score: 4.9(medium)
EPSS: 77.5%
KEV: Not listed

Published

November 23, 2022

Last Modified

April 28, 2025

References (4)

cve@mitrehttps://manageengine.com
cve@mitrehttps://www.manageengine.com/products/service-desk/CVE-2022-40771.html
af854a3a-2127-422b-91ae-364da2661108https://manageengine.com
af854a3a-2127-422b-91ae-364da2661108https://www.manageengine.com/products/service-desk/CVE-2022-40771.html

Weakness Classification(1)

MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.

CWE-611Improper Restriction of XML External Entity Reference (XXE)

Data Freshness Timeline

(refreshed 10× in last 7d / 20× in last 30d)

Every time one of our enrichment pipelines (NVD, MITRE cvelistV5, EPSS, CISA KEV, GHSA, OSV, vendor advisories) ran against this CVE. Most recent first.

2026-06-04 13:11 UTCepss_batch
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Frequently asked(5)

What is CVE-2022-40771?

CVE-2022-40771 is a medium vulnerability published on November 23, 2022. Zoho ManageEngine ServiceDesk Plus versions 13010 and prior are vulnerable to an XML External Entity attack that leads to Information Disclosure.

When was CVE-2022-40771 disclosed?

CVE-2022-40771 was first published in the National Vulnerability Database on November 23, 2022, with the most recent update on April 28, 2025. EchelonGraph re-ingests CVE updates from NVD on a 2-hour cycle, so this page reflects the latest published state.

Is CVE-2022-40771 actively exploited?

CVE-2022-40771 is not currently on CISA's Known Exploited Vulnerabilities catalog. FIRST EPSS estimates a 77.5% percentile likelihood of exploitation in the next 30 days — higher percentiles indicate greater predicted risk.

What is the CVSS score of CVE-2022-40771?

CVE-2022-40771 has a CVSS v3 base score of 4.9 (NVD).

How do I remediate CVE-2022-40771?

Patch to the fixed version published by the affected vendor. Where vendor advisories exist for CVE-2022-40771, EchelonGraph cross-links them in the Vendor Advisories panel below — those typically contain the canonical remediation steps, fixed version numbers, and any vendor-specific mitigations.

Dependency Blast Radius

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CVE-2022-40771

📅 Published

🔄 Last Modified

🔗 References (4)

Weakness Classification(1)

Data Freshness Timeline

❓ Frequently asked(5)

Dependency Blast Radius

Is Your Infrastructure Affected by CVE-2022-40771?

🔗 Related CVEs(same CWE)

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Published

Last Modified

References (4)

Frequently asked(5)

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