A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) and Cisco Unified Contact Center Domain Manager (Unified CCDM) could allow an authenticated, remote attacker to elevate their privileges to Administrator. This vulnerability is due to the lack of server-side validation of user permissions. An attacker could exploit this vulnerability by submitting a crafted HTTP request to a vulnerable system. A successful exploit could allow the attacker to create Administrator accounts. With these accounts, the attacker could access and modify telephony and user resources across all the Unified platforms that are associated to the vulnerable Cisco Unified CCMP. To successfully exploit this vulnerability, an attacker would need valid Advanced User credentials.
CVE-2022-20658
This critical-severity CVE scores 9.6 under NVD CVSS v3. EPSS exploit probability: 0.3%, top 50% of all CVEs by exploit prediction. GitHub Security Advisory data not yet ingested — confidence will rise once GHSA publishes (typical lag: hours to days for open-source ecosystem CVEs; never for infrastructure-only CVEs).
- High severity, but no confirmed exploitation yet
No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.
- CVSS v3
- 9.6
- EG Score
- 9.6(medium)
- EPSS
- 69.1%
- KEV
- Not listed
Published
January 14, 2022
Last Modified
November 21, 2024
References (2)
Data Freshness Timeline
(refreshed 12× in last 7d / 46× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
- 2026-07-11 08:25 UTCEPSS rescore
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- 2026-06-24 14:03 UTCEPSS rescore
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- 2026-06-08 14:15 UTCEPSS rescore
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- 2026-06-07 15:23 UTCEPSS rescore
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- 2026-05-31 22:29 UTCEPSS rescore
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- 2026-05-29 13:42 UTCEPSS rescore
- 2026-05-28 13:43 UTCEPSS rescore
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- 2026-05-27 13:39 UTCEPSS rescore
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- 2026-05-26 13:43 UTCEPSS rescore
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- 2026-05-26 07:17 UTCEPSS rescore
- 2026-05-26 07:17 UTCEPSS rescore
- 2026-05-26 04:48 UTCEG score recompute
- 2026-05-26 04:48 UTCGHSA enrichment
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