CVE-2022-20658

CRITICALNVD 9.69.6—
EchelonGraph scoreMEDIUM confidence

This critical-severity CVE scores 9.6 under NVD CVSS v3. EPSS exploit probability: 1.4% (71st percentile of EPSS-scored CVEs). GitHub Security Advisory data not yet ingested — confidence will rise once GHSA publishes (typical lag: hours to days for open-source ecosystem CVEs; never for infrastructure-only CVEs).

Triggered by: NVD CVSS baseline
Sources: epss, nvd
9.6EG
EchelonGraph verdictPlan mitigationSerious severity, but no confirmed exploitation yet.
  • High severity, but no confirmed exploitation yet
CISA-KEV: Not listedEPSS PROB: 1.4%CVSS: 9.6Exploit: None knownExposed services: Not assessed

No fix is confirmed yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for the fix.

A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) and Cisco Unified Contact Center Domain Manager (Unified CCDM) could allow an authenticated, remote attacker to elevate their privileges to Administrator. This vulnerability is due to the lack of server-side validation of user permissions. An attacker could exploit this vulnerability by submitting a crafted HTTP request to a vulnerable system. A successful exploit could allow the attacker to create Administrator accounts. With these accounts, the attacker could access and modify telephony and user resources across all the Unified platforms that are associated to the vulnerable Cisco Unified CCMP. To successfully exploit this vulnerability, an attacker would need valid Advanced User credentials.

CVSS v3
9.6
EG Score
9.6CRITICALmedium confidence
EG Risk
44
EG Risk 44/100CISA SSVC

EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).

How it’s computed
Severity96% × 45%
Exploitation1% × 40%
Automatability0% × 15%
CISA SSVC: Track at low or medium mission impact; Track* at high (mission-essential systems).
Action: No fix is confirmed yet. Restrict network exposure of the affected system or apply the vendor's mitigation within your standard update timelines, and watch the vendor's advisory for the fix.
EPSS PROB
1.4%
EPSS %ILE
71st
KEV
Not listed

CISA SSVCTrack at low or medium mission impact; Track* at high (mission-essential systems).

No fix is confirmed yet. Restrict network exposure of the affected system or apply the vendor's mitigation within your standard update timelines, and watch the vendor's advisory for the fix.

Exploitation none (CISA Vulnrichment) · Automatable no (CISA Vulnrichment) · Technical impact total (CISA Vulnrichment). Mission impact is CISA's Mission & Well-being decision point, and only you can judge it: high means the affected system is essential to your organisation's mission, or its compromise could cause irreversible harm to people. CISA's decision table

Published

January 14, 2022

Last Modified

November 21, 2024

Advisory Details (1)

Auto-updated Oct 2, 2026
No fix on record yet.
generic

Cisco Unified Contact Center Management Portal and Unified Contact Center Domain Manager Privilege Escalation Vulnerability

https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ccmp-priv-esc-JzhTFLm4

Weakness Classification(2)

MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.

Data Freshness Timeline

(refreshed 8× in last 7d / 29× in last 30d)

Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.

Showing the most recent 100 of 172 total refreshes for this CVE.

  1. 2026-10-09 20:04 UTCEPSS rescore
  2. 2026-10-08 16:40 UTCEPSS rescore
  3. 2026-10-07 23:45 UTCEPSS rescore
  4. 2026-10-06 15:14 UTCEPSS rescore
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  7. 2026-10-03 14:22 UTCEPSS rescore
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  9. 2026-10-02 16:23 UTCEPSS rescore
  10. 2026-09-30 15:48 UTCEG score recompute
  11. 2026-09-30 15:00 UTCEPSS rescore
  12. 2026-09-29 15:15 UTCEPSS rescore
  13. 2026-09-28 13:47 UTCEPSS rescore
  14. 2026-09-26 15:54 UTCEPSS rescore
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  18. 2026-09-23 13:45 UTCEPSS rescore
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  20. 2026-09-21 20:28 UTCEPSS rescore
  21. 2026-09-19 15:38 UTCEPSS rescore
  22. 2026-09-18 19:24 UTCEPSS rescore
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  24. 2026-09-16 14:05 UTCEPSS rescore
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  1. 2026-09-15 03:06 UTCEPSS rescore
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  3. 2026-09-11 14:49 UTCEPSS rescore
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  5. 2026-09-08 21:57 UTCEPSS rescore
  6. 2026-09-07 15:58 UTCEPSS rescore
  7. 2026-09-06 13:45 UTCEPSS rescore
  8. 2026-09-05 15:25 UTCEPSS rescore
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  10. 2026-09-04 05:03 UTCEPSS rescore
  11. 2026-09-02 14:09 UTCEPSS rescore
  12. 2026-09-01 13:51 UTCEPSS rescore
  13. 2026-08-30 19:14 UTCEPSS rescore
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  15. 2026-08-28 21:38 UTCEPSS rescore
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  17. 2026-08-26 14:43 UTCEPSS rescore
  18. 2026-08-25 13:46 UTCEPSS rescore
  19. 2026-08-24 14:13 UTCEPSS rescore
  20. 2026-08-21 23:46 UTCEPSS rescore
  21. 2026-08-20 22:52 UTCEPSS rescore
  22. 2026-08-19 17:01 UTCEPSS rescore
  23. 2026-08-18 13:45 UTCEPSS rescore
  24. 2026-08-17 13:44 UTCEPSS rescore
  25. 2026-08-16 14:53 UTCEPSS rescore
  26. 2026-08-16 02:11 UTCEPSS rescore
  27. 2026-08-15 01:27 UTCEPSS rescore
  28. 2026-08-13 21:57 UTCEPSS rescore
  29. 2026-08-12 13:48 UTCEPSS rescore
  30. 2026-08-11 13:38 UTCEPSS rescore
  31. 2026-08-09 13:44 UTCEPSS rescore
  32. 2026-08-08 16:34 UTCEPSS rescore
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  37. 2026-08-04 10:34 UTCEPSS rescore
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  39. 2026-08-02 02:24 UTCEPSS rescore
  40. 2026-08-01 04:13 UTCEPSS rescore
  41. 2026-07-30 16:25 UTCEPSS rescore
  42. 2026-07-30 01:28 UTCEPSS rescore
  43. 2026-07-28 15:33 UTCEPSS rescore
  44. 2026-07-26 14:52 UTCEPSS rescore
  45. 2026-07-25 14:15 UTCEPSS rescore
  46. 2026-07-24 14:15 UTCEPSS rescore
  47. 2026-07-24 14:15 UTCEPSS rescore
  48. 2026-07-23 14:16 UTCEPSS rescore
  49. 2026-07-23 02:07 UTCEG score recompute
  50. 2026-07-22 22:54 UTCEG score recompute
  51. 2026-07-22 14:06 UTCEPSS rescore
  52. 2026-07-21 15:22 UTCEPSS rescore
  53. 2026-07-21 15:22 UTCEPSS rescore
  54. 2026-07-20 17:05 UTCEPSS rescore
  55. 2026-07-19 14:29 UTCEPSS rescore
  56. 2026-07-19 02:27 UTCEPSS rescore
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  58. 2026-07-18 10:02 UTCEPSS rescore
  59. 2026-07-16 17:00 UTCEPSS rescore
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  61. 2026-07-15 16:55 UTCEPSS rescore
  62. 2026-07-15 01:58 UTCEPSS rescore
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  64. 2026-07-13 22:27 UTCEPSS rescore
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  67. 2026-07-12 05:44 UTCEPSS rescore
  68. 2026-07-11 08:25 UTCEPSS rescore
  69. 2026-07-09 19:07 UTCEPSS rescore
  70. 2026-07-09 19:07 UTCEPSS rescore
  71. 2026-07-08 15:12 UTCEPSS rescore
  72. 2026-07-08 15:12 UTCEPSS rescore
  73. 2026-07-07 13:43 UTCEPSS rescore
  74. 2026-07-06 16:25 UTCEPSS rescore
  75. 2026-07-06 16:25 UTCEPSS rescore

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Frequently asked(5)

What is CVE-2022-20658?
CVE-2022-20658 is a critical vulnerability published on January 14, 2022. A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) and Cisco Unified Contact Center Domain Manager (Unified CCDM) could allow an authenticated, remote attacker to elevate their privileges to Administrator. This vulnerability is due…
When was CVE-2022-20658 disclosed?
CVE-2022-20658 was first published on January 14, 2022, with the most recent update on November 21, 2024. EchelonGraph re-ingests CVE updates from NVD on a 2-hour cycle, so this page reflects the latest published state.
Is CVE-2022-20658 actively exploited?
CVE-2022-20658 is not currently on CISA's Known Exploited Vulnerabilities catalog. FIRST EPSS estimates a 1.4% probability of exploitation in the next 30 days (71st percentile of EPSS-scored CVEs).
What is the CVSS score of CVE-2022-20658?
CVE-2022-20658 has a CVSS v3 base score of 9.6 (NVD).
How do I remediate CVE-2022-20658?
No fix for CVE-2022-20658 is confirmed yet. Until one is published, restrict network exposure of the affected system or apply the vendor's mitigation — for example, keep it off the internet or limit it to trusted networks — and watch the vendor's advisory for the fix.

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