SSRF exists in osTicket before 1.14.3, where an attacker can add malicious file to server or perform port scanning.
CVE-2020-24881
This critical-severity CVE scores 9.8 under NVD CVSS v3. EPSS exploit probability: 73.3%, top 1% of all CVEs by exploit prediction. GitHub Security Advisory data not yet ingested — confidence will rise once GHSA publishes (typical lag: hours to days for open-source ecosystem CVEs; never for infrastructure-only CVEs).
- High exploitation likelihood — EPSS 73%
No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.
- CVSS v3
- 9.8
- EG Score
- 9.8(medium)
- EG Risk
- 78(Track*)EG Risk 78/100SSVC: Track*
EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).
How it’s computedSeverity98% × 45%Exploitation73% × 40%Automatability30% × 15%Action: Watch closely — could escalate to Attend. - EPSS PROB
- 73%
- EPSS %ILE
- 99%
- KEV
- Not listed
Published
November 2, 2020
Last Modified
July 10, 2026
Advisory Details (3)
Auto-updated Sep 12, 2026commit d98c2d096aeb (osTicket/osTicket)
Patch available: osTicket/osTicket v1.15.4 (contains commit d98c2d096aeb)
https://github.com/osTicket/osTicket/commit/d98c2d096aeb8876c6ab2f88317cd371d781f14dLocked Out | Packet Storm
http://packetstormsecurity.com/files/160995/osTicket-1.14.2-Server-Side-Request-Forgery.htmlVendor Advisories for CVE-2020-24881(1)
These vendors published their own advisory mentioning this CVE — often with vendor-specific remediation steps + affected product lists not in NVD.
Weakness Classification(1)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 5× in last 7d / 19× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
- 2026-09-18 19:23 UTCEPSS rescore
- 2026-09-17 19:22 UTCEPSS rescore
- 2026-09-17 19:22 UTCEPSS rescore
- 2026-09-16 14:04 UTCEPSS rescore
- 2026-09-13 16:42 UTCEPSS rescore
- 2026-09-12 14:56 UTCEPSS rescore
- 2026-09-11 14:48 UTCEPSS rescore
- 2026-09-10 09:29 UTCEPSS rescore
- 2026-09-07 15:57 UTCEPSS rescore
- 2026-09-06 13:44 UTCEPSS rescore
- 2026-09-05 15:24 UTCEPSS rescore
- 2026-09-04 13:57 UTCEPSS rescore
- 2026-09-04 05:03 UTCEPSS rescore
- 2026-09-01 03:05 UTCOSV refresh
- 2026-08-30 19:14 UTCEPSS rescore
- 2026-08-30 01:18 UTCEPSS rescore
- 2026-08-26 14:42 UTCEPSS rescore
- 2026-08-25 13:45 UTCEPSS rescore
- 2026-08-21 23:45 UTCEPSS rescore
- 2026-08-19 17:00 UTCEPSS rescore
- 2026-08-18 13:44 UTCEPSS rescore
- 2026-08-17 13:43 UTCEPSS rescore
- 2026-08-16 02:11 UTCEPSS rescore
- 2026-08-15 02:30 UTCOSV refresh
- 2026-08-15 01:26 UTCEPSS rescore
Show 61 moreShow fewer
- 2026-08-13 21:57 UTCEPSS rescore
- 2026-08-12 13:47 UTCEPSS rescore
- 2026-08-08 16:33 UTCEPSS rescore
- 2026-08-06 13:43 UTCEPSS rescore
- 2026-08-03 10:32 UTCEPSS rescore
- 2026-07-30 16:25 UTCEPSS rescore
- 2026-07-30 14:44 UTCOSV refresh
- 2026-07-28 15:32 UTCEPSS rescore
- 2026-07-25 14:15 UTCEPSS rescore
- 2026-07-25 14:14 UTCEPSS rescore
- 2026-07-24 14:14 UTCEPSS rescore
- 2026-07-23 01:51 UTCEG score recompute
- 2026-07-22 22:37 UTCEG score recompute
- 2026-07-22 14:05 UTCEPSS rescore
- 2026-07-21 15:22 UTCEPSS rescore
- 2026-07-21 15:22 UTCEPSS rescore
- 2026-07-20 17:04 UTCEPSS rescore
- 2026-07-20 17:04 UTCEPSS rescore
- 2026-07-15 16:55 UTCEPSS rescore
- 2026-07-15 01:57 UTCEPSS rescore
- 2026-07-13 06:10 UTCEPSS rescore
- 2026-07-13 06:10 UTCEPSS rescore
- 2026-07-13 00:07 UTCOSV refresh
- 2026-07-12 05:44 UTCEPSS rescore
- 2026-07-09 19:07 UTCEPSS rescore
- 2026-07-05 02:27 UTCEPSS rescore
- 2026-07-01 15:03 UTCEPSS rescore
- 2026-06-30 23:20 UTCEPSS rescore
- 2026-06-30 23:20 UTCEPSS rescore
- 2026-06-28 14:05 UTCEPSS rescore
- 2026-06-27 03:06 UTCEPSS rescore
- 2026-06-25 13:47 UTCEPSS rescore
- 2026-06-24 14:03 UTCEPSS rescore
- 2026-06-24 14:03 UTCEPSS rescore
- 2026-06-24 09:30 UTCOSV refresh
- 2026-06-23 21:31 UTCEPSS rescore
- 2026-06-23 21:31 UTCEPSS rescore
- 2026-06-19 19:23 UTCEPSS rescore
- 2026-06-17 17:50 UTCEPSS rescore
- 2026-06-15 17:46 UTCEPSS rescore
- 2026-06-12 23:10 UTCEPSS rescore
- 2026-06-10 22:16 UTCEPSS rescore
- 2026-06-10 22:16 UTCEPSS rescore
- 2026-06-07 14:00 UTCOSV refresh
- 2026-06-06 13:45 UTCEPSS rescore
- 2026-06-06 13:45 UTCEPSS rescore
- 2026-06-05 22:45 UTCEPSS rescore
- 2026-06-05 22:45 UTCEPSS rescore
- 2026-06-02 20:11 UTCEPSS rescore
- 2026-06-02 20:11 UTCEPSS rescore
- 2026-06-01 13:50 UTCEPSS rescore
- 2026-06-01 13:50 UTCEPSS rescore
- 2026-05-31 22:29 UTCEPSS rescore
- 2026-05-31 22:29 UTCEPSS rescore
- 2026-05-27 13:39 UTCEPSS rescore
- 2026-05-26 13:42 UTCEPSS rescore
- 2026-05-26 13:42 UTCEPSS rescore
- 2026-05-26 07:17 UTCEPSS rescore
- 2026-05-26 07:17 UTCEPSS rescore
- 2026-05-23 05:46 UTCEG score recompute
- 2026-05-23 05:46 UTCGHSA enrichment
Publicly available exploits
(2 references)Working exploit code is in the public domain (1 Exploit-DB entry). Defenders should treat patch urgency accordingly — public PoCs typically lead to mass-exploitation within 24-72 hours.
- Exploit-DBEDB-49441First seen Jan 19, 2021
osTicket 1.14.2 - SSRF
Open source ↗ - Nucleihttp/cves/2020/CVE-2020-24881.yamlFirst seen Jan 1, 2020
OsTicket < 1.14.3 - Server Side Request Forgery
Open source ↗
Frequently asked(5)
What is CVE-2020-24881?
When was CVE-2020-24881 disclosed?
Is CVE-2020-24881 actively exploited?
What is the CVSS score of CVE-2020-24881?
How do I remediate CVE-2020-24881?
Dependency Blast Radius
Explore the affected products and dependency analysis for CVE-2020-24881
Is Your Infrastructure Affected by CVE-2020-24881?
EchelonGraph automatically scans your cloud infrastructure and maps CVE exposure using blast radius analysis.