CVE-2020-2004

MEDIUMNVD 6.86.8—
EchelonGraph scoreMEDIUM confidence

This medium-severity CVE scores 6.8 under NVD CVSS v3. EPSS exploit probability: 0.3% (21st percentile of EPSS-scored CVEs). GitHub Security Advisory data not yet ingested — confidence will rise once GHSA publishes (typical lag: hours to days for open-source ecosystem CVEs; never for infrastructure-only CVEs).

Triggered by: NVD CVSS baseline
Sources: epss, nvd
6.8EG
EchelonGraph verdictMonitorLow exploitation likelihood right now — keep watching.
  • Lower severity and no public exploit yet
CISA-KEV: Not listedEPSS PROB: 0.3%CVSS: 6.8Exploit: None knownExposed services: Not assessed

No fix is confirmed yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for the fix.

Under certain circumstances a user's password may be logged in cleartext in the PanGPS.log diagnostic file when logs are collected for troubleshooting on GlobalProtect app (also known as GlobalProtect Agent) for MacOS and Windows. For this issue to occur all of these conditions must be true: (1) 'Save User Credential' option should be set to 'Yes' in the GlobalProtect Portal's Agent configuration, (2) the GlobalProtect user manually selects a gateway, (3) and the logging level is set to 'Dump' while collecting troubleshooting logs. This issue does not affect GlobalProtect app on other platforms (for example iOS/Android/Linux). This issue affects GlobalProtect app 5.0 versions earlier than 5.0.9, GlobalProtect app 5.1 versions earlier than 5.1.2 on Windows or MacOS. Since becoming aware of the issue, Palo Alto Networks has safely deleted all the known GlobalProtectLogs zip files sent by customers with the credentials. We now filter and remove these credentials from all files sent to Customer Support. The GlobalProtectLogs zip files uploaded to Palo Alto Networks systems were only accessible by authorized personnel with valid Palo Alto Networks credentials. We do not have any evidence of malicious access or use of these credentials.

CVSS v3
6.8
EG Score
6.8MEDIUMmedium confidence
EG Risk
35
EG Risk 35/100CISA SSVC

EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).

How it’s computed
Severity68% × 45%
Exploitation0% × 40%
Automatability30% × 15%
CISA SSVC: Track at low or medium mission impact; Track or Attend at high (mission-essential systems).
Action: No fix is confirmed yet. Restrict network exposure of the affected system or apply the vendor's mitigation within your standard update timelines at low or medium mission impact and sooner than that at high, and watch the vendor's advisory for the fix.
EPSS PROB
0.3%
EPSS %ILE
22nd
KEV
Not listed

CISA SSVCTrack at low or medium mission impact; Track or Attend at high (mission-essential systems).

No fix is confirmed yet. Restrict network exposure of the affected system or apply the vendor's mitigation within your standard update timelines at low or medium mission impact and sooner than that at high, and watch the vendor's advisory for the fix.

Exploitation none (no KEV listing, exploit record or EPSS ≥ 50%) · Automatable unknown (not published for this CVE) · Technical impact partial (CVSS below 9.0). Mission impact is CISA's Mission & Well-being decision point, and only you can judge it: high means the affected system is essential to your organisation's mission, or its compromise could cause irreversible harm to people. CISA's decision table

Published

May 13, 2020

Last Modified

November 21, 2024

References (2)

Vendor Advisories for CVE-2020-2004(1)

These vendors published their own advisory mentioning this CVE — often with vendor-specific remediation steps + affected product lists not in NVD.

Weakness Classification(2)

MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.

Data Freshness Timeline

(refreshed 7× in last 7d / 26× in last 30d)

Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.

Showing the most recent 100 of 156 total refreshes for this CVE.

  1. 2026-10-10 19:56 UTCEPSS rescore
  2. 2026-10-09 20:04 UTCEPSS rescore
  3. 2026-10-08 16:38 UTCEPSS rescore
  4. 2026-10-07 23:44 UTCEPSS rescore
  5. 2026-10-06 15:13 UTCEPSS rescore
  6. 2026-10-05 17:39 UTCEPSS rescore
  7. 2026-10-04 23:18 UTCEPSS rescore
  8. 2026-10-03 14:22 UTCEPSS rescore
  9. 2026-09-30 15:14 UTCEG score recompute
  10. 2026-09-30 14:59 UTCEPSS rescore
  11. 2026-09-29 15:14 UTCEPSS rescore
  12. 2026-09-27 13:41 UTCEPSS rescore
  13. 2026-09-26 15:54 UTCEPSS rescore
  14. 2026-09-26 15:54 UTCEPSS rescore
  15. 2026-09-24 14:00 UTCEPSS rescore
  16. 2026-09-22 14:43 UTCEPSS rescore
  17. 2026-09-21 20:28 UTCEPSS rescore
  18. 2026-09-20 20:11 UTCEPSS rescore
  19. 2026-09-19 15:37 UTCEPSS rescore
  20. 2026-09-18 19:23 UTCEPSS rescore
  21. 2026-09-17 19:22 UTCEPSS rescore
  22. 2026-09-16 14:04 UTCEPSS rescore
  23. 2026-09-15 03:06 UTCEPSS rescore
  24. 2026-09-13 16:43 UTCEPSS rescore
  25. 2026-09-12 14:57 UTCEPSS rescore
Show 75 more
  1. 2026-09-11 09:32 UTCEPSS rescore
  2. 2026-09-08 21:56 UTCEPSS rescore
  3. 2026-09-06 13:44 UTCEPSS rescore
  4. 2026-09-05 15:24 UTCEPSS rescore
  5. 2026-09-04 13:57 UTCEPSS rescore
  6. 2026-09-04 05:03 UTCEPSS rescore
  7. 2026-09-02 14:08 UTCEPSS rescore
  8. 2026-09-01 03:32 UTCEPSS rescore
  9. 2026-08-30 19:14 UTCEPSS rescore
  10. 2026-08-30 01:18 UTCEPSS rescore
  11. 2026-08-27 14:21 UTCEPSS rescore
  12. 2026-08-26 14:42 UTCEPSS rescore
  13. 2026-08-25 13:45 UTCEPSS rescore
  14. 2026-08-21 23:45 UTCEPSS rescore
  15. 2026-08-20 22:52 UTCEPSS rescore
  16. 2026-08-19 17:00 UTCEPSS rescore
  17. 2026-08-18 13:44 UTCEPSS rescore
  18. 2026-08-17 13:43 UTCEPSS rescore
  19. 2026-08-16 14:52 UTCEPSS rescore
  20. 2026-08-16 02:11 UTCEPSS rescore
  21. 2026-08-15 01:26 UTCEPSS rescore
  22. 2026-08-13 21:57 UTCEPSS rescore
  23. 2026-08-12 13:47 UTCEPSS rescore
  24. 2026-08-09 13:43 UTCEPSS rescore
  25. 2026-08-08 16:33 UTCEPSS rescore
  26. 2026-08-07 16:23 UTCEPSS rescore
  27. 2026-08-06 13:43 UTCEPSS rescore
  28. 2026-08-04 15:06 UTCEPSS rescore
  29. 2026-08-04 10:34 UTCEPSS rescore
  30. 2026-08-02 02:23 UTCEPSS rescore
  31. 2026-08-01 04:12 UTCEPSS rescore
  32. 2026-07-30 16:25 UTCEPSS rescore
  33. 2026-07-30 01:27 UTCEPSS rescore
  34. 2026-07-28 15:33 UTCEPSS rescore
  35. 2026-07-26 14:51 UTCEPSS rescore
  36. 2026-07-25 14:15 UTCEPSS rescore
  37. 2026-07-24 14:14 UTCEPSS rescore
  38. 2026-07-23 14:15 UTCEPSS rescore
  39. 2026-07-23 14:15 UTCEPSS rescore
  40. 2026-07-23 01:50 UTCEG score recompute
  41. 2026-07-22 22:36 UTCEG score recompute
  42. 2026-07-22 14:05 UTCEPSS rescore
  43. 2026-07-21 15:22 UTCEPSS rescore
  44. 2026-07-21 15:22 UTCEPSS rescore
  45. 2026-07-20 17:04 UTCEPSS rescore
  46. 2026-07-20 17:04 UTCEPSS rescore
  47. 2026-07-19 14:28 UTCEPSS rescore
  48. 2026-07-19 14:28 UTCEPSS rescore
  49. 2026-07-19 02:26 UTCEPSS rescore
  50. 2026-07-19 02:26 UTCEPSS rescore
  51. 2026-07-16 16:59 UTCEPSS rescore
  52. 2026-07-15 16:55 UTCEPSS rescore
  53. 2026-07-15 16:55 UTCEPSS rescore
  54. 2026-07-15 01:57 UTCEPSS rescore
  55. 2026-07-13 22:27 UTCEPSS rescore
  56. 2026-07-13 22:27 UTCEPSS rescore
  57. 2026-07-13 06:10 UTCEPSS rescore
  58. 2026-07-13 06:10 UTCEPSS rescore
  59. 2026-07-12 05:44 UTCEPSS rescore
  60. 2026-07-11 08:25 UTCEPSS rescore
  61. 2026-07-11 08:25 UTCEPSS rescore
  62. 2026-07-09 19:07 UTCEPSS rescore
  63. 2026-07-08 15:12 UTCEPSS rescore
  64. 2026-07-07 13:43 UTCEPSS rescore
  65. 2026-07-06 16:25 UTCEPSS rescore
  66. 2026-07-06 16:25 UTCEPSS rescore
  67. 2026-07-06 02:21 UTCEPSS rescore
  68. 2026-07-06 02:21 UTCEPSS rescore
  69. 2026-07-04 06:29 UTCEPSS rescore
  70. 2026-07-04 06:29 UTCEPSS rescore
  71. 2026-06-30 23:20 UTCEPSS rescore
  72. 2026-06-30 23:20 UTCEPSS rescore
  73. 2026-06-29 14:04 UTCEPSS rescore
  74. 2026-06-28 04:54 UTCEPSS rescore
  75. 2026-06-28 04:54 UTCEPSS rescore

Related CVEs(same CWE)

Frequently asked(5)

What is CVE-2020-2004?
CVE-2020-2004 is a medium vulnerability published on May 13, 2020. Under certain circumstances a user's password may be logged in cleartext in the PanGPS.log diagnostic file when logs are collected for troubleshooting on GlobalProtect app (also known as GlobalProtect Agent) for MacOS and Windows. For this issue to occur all of these conditions must be true: (1)…
When was CVE-2020-2004 disclosed?
CVE-2020-2004 was first published on May 13, 2020, with the most recent update on November 21, 2024. EchelonGraph re-ingests CVE updates from NVD on a 2-hour cycle, so this page reflects the latest published state.
Is CVE-2020-2004 actively exploited?
CVE-2020-2004 is not currently on CISA's Known Exploited Vulnerabilities catalog. FIRST EPSS estimates a 0.3% probability of exploitation in the next 30 days (22nd percentile of EPSS-scored CVEs).
What is the CVSS score of CVE-2020-2004?
CVE-2020-2004 has a CVSS v3 base score of 6.8 (NVD).
How do I remediate CVE-2020-2004?
No fix for CVE-2020-2004 is confirmed yet. Until one is published, restrict network exposure of the affected system or apply the vendor's mitigation — for example, keep it off the internet or limit it to trusted networks — and watch the vendor's advisory for the fix. The vendor advisories EchelonGraph has for CVE-2020-2004 are linked in the Vendor Advisories panel on this page.

Dependency Blast Radius

Explore the affected products and dependency analysis for CVE-2020-2004

Explore →

Is Your Infrastructure Affected by CVE-2020-2004?

EchelonGraph automatically scans your cloud infrastructure and maps CVE exposure using blast radius analysis.

Book a Demo →Browse All CVEs