CVE-2020-2004

MEDIUMNVD 6.86.8—
EchelonGraph scoreMEDIUM confidence

This medium-severity CVE scores 6.8 under NVD CVSS v3. EPSS exploit probability: 0.1%, top 82% of all CVEs by exploit prediction. GitHub Security Advisory data not yet ingested — confidence will rise once GHSA publishes (typical lag: hours to days for open-source ecosystem CVEs; never for infrastructure-only CVEs).

Triggered by: NVD CVSS baseline
Sources: epss, nvd
6.8
EchelonGraph verdictMonitorLow exploitation likelihood right now — keep watching.
  • Lower severity and no public exploit yet
CISA-KEV: Not listedEPSS: 0%CVSS: 6.8Exploit: NoneExposed: 0

No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.

Under certain circumstances a user's password may be logged in cleartext in the PanGPS.log diagnostic file when logs are collected for troubleshooting on GlobalProtect app (also known as GlobalProtect Agent) for MacOS and Windows. For this issue to occur all of these conditions must be true: (1) 'Save User Credential' option should be set to 'Yes' in the GlobalProtect Portal's Agent configuration, (2) the GlobalProtect user manually selects a gateway, (3) and the logging level is set to 'Dump' while collecting troubleshooting logs. This issue does not affect GlobalProtect app on other platforms (for example iOS/Android/Linux). This issue affects GlobalProtect app 5.0 versions earlier than 5.0.9, GlobalProtect app 5.1 versions earlier than 5.1.2 on Windows or MacOS. Since becoming aware of the issue, Palo Alto Networks has safely deleted all the known GlobalProtectLogs zip files sent by customers with the credentials. We now filter and remove these credentials from all files sent to Customer Support. The GlobalProtectLogs zip files uploaded to Palo Alto Networks systems were only accessible by authorized personnel with valid Palo Alto Networks credentials. We do not have any evidence of malicious access or use of these credentials.

CVSS v3
6.8
EG Score
6.8(medium)
EPSS
21.9%
KEV
Not listed

Published

May 13, 2020

Last Modified

November 21, 2024

References (2)

Weakness Classification(2)

MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.

Data Freshness Timeline

(refreshed 9× in last 7d / 38× in last 30d)

Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.

  1. 2026-07-11 08:25 UTCEPSS rescore
  2. 2026-07-11 08:25 UTCEPSS rescore
  3. 2026-07-09 19:07 UTCEPSS rescore
  4. 2026-07-08 15:12 UTCEPSS rescore
  5. 2026-07-07 13:43 UTCEPSS rescore
  6. 2026-07-06 16:25 UTCEPSS rescore
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  10. 2026-07-04 06:29 UTCEPSS rescore
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  12. 2026-06-30 23:20 UTCEPSS rescore
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  14. 2026-06-29 14:04 UTCEPSS rescore
  15. 2026-06-28 04:54 UTCEPSS rescore
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  17. 2026-06-27 03:06 UTCEPSS rescore
  18. 2026-06-27 03:06 UTCEPSS rescore
  19. 2026-06-25 13:48 UTCEPSS rescore
  20. 2026-06-24 14:03 UTCEPSS rescore
  21. 2026-06-24 14:03 UTCEPSS rescore
  22. 2026-06-23 21:31 UTCEPSS rescore
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  24. 2026-06-22 14:23 UTCEPSS rescore
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  1. 2026-06-21 14:54 UTCEPSS rescore
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  3. 2026-06-21 01:57 UTCEPSS rescore
  4. 2026-06-19 19:24 UTCEPSS rescore
  5. 2026-06-19 19:23 UTCEPSS rescore
  6. 2026-06-18 17:50 UTCEPSS rescore
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  8. 2026-06-17 17:50 UTCEPSS rescore
  9. 2026-06-16 17:50 UTCEPSS rescore
  10. 2026-06-15 17:46 UTCEPSS rescore
  11. 2026-06-14 23:15 UTCEPSS rescore
  12. 2026-06-13 22:58 UTCEPSS rescore
  13. 2026-06-12 23:10 UTCEPSS rescore
  14. 2026-06-11 13:58 UTCEPSS rescore
  15. 2026-06-10 22:16 UTCEPSS rescore
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  17. 2026-06-08 14:15 UTCEPSS rescore
  18. 2026-06-07 15:23 UTCEPSS rescore
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  20. 2026-06-07 15:23 UTCEPSS rescore
  21. 2026-06-06 13:46 UTCEPSS rescore
  22. 2026-06-06 13:45 UTCEPSS rescore
  23. 2026-06-05 22:45 UTCEPSS rescore
  24. 2026-06-05 22:45 UTCEPSS rescore
  25. 2026-06-05 06:08 UTCEPSS rescore
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  27. 2026-06-04 13:10 UTCEPSS rescore
  28. 2026-06-04 13:10 UTCEPSS rescore
  29. 2026-06-02 20:11 UTCEPSS rescore
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  31. 2026-06-01 13:50 UTCEPSS rescore
  32. 2026-05-31 22:29 UTCEPSS rescore
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  34. 2026-05-31 00:15 UTCEPSS rescore
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  36. 2026-05-29 13:42 UTCEPSS rescore
  37. 2026-05-28 13:43 UTCEPSS rescore
  38. 2026-05-28 13:43 UTCEPSS rescore
  39. 2026-05-27 13:39 UTCEPSS rescore
  40. 2026-05-27 13:39 UTCEPSS rescore
  41. 2026-05-27 03:39 UTCEG score recompute
  42. 2026-05-27 03:39 UTCGHSA enrichment
  43. 2026-05-26 13:42 UTCEPSS rescore
  44. 2026-05-26 13:42 UTCEPSS rescore
  45. 2026-05-26 07:17 UTCEPSS rescore
  46. 2026-05-26 07:17 UTCEPSS rescore
  47. 2026-05-23 20:35 UTCOSV refresh

Related CVEs(same CWE)

Frequently asked(5)

What is CVE-2020-2004?
CVE-2020-2004 is a medium vulnerability published on May 13, 2020. Under certain circumstances a user's password may be logged in cleartext in the PanGPS.log diagnostic file when logs are collected for troubleshooting on GlobalProtect app (also known as GlobalProtect Agent) for MacOS and Windows. For this issue to occur all of these conditions must be true: (1)…
When was CVE-2020-2004 disclosed?
CVE-2020-2004 was first published in the National Vulnerability Database on May 13, 2020, with the most recent update on November 21, 2024. EchelonGraph re-ingests CVE updates from NVD on a 2-hour cycle, so this page reflects the latest published state.
Is CVE-2020-2004 actively exploited?
CVE-2020-2004 is not currently on CISA's Known Exploited Vulnerabilities catalog. FIRST EPSS estimates a 21.9% percentile likelihood of exploitation in the next 30 days — higher percentiles indicate greater predicted risk.
What is the CVSS score of CVE-2020-2004?
CVE-2020-2004 has a CVSS v3 base score of 6.8 (NVD).
How do I remediate CVE-2020-2004?
Patch to the fixed version published by the affected vendor. Where vendor advisories exist for CVE-2020-2004, EchelonGraph cross-links them in the Vendor Advisories panel below — those typically contain the canonical remediation steps, fixed version numbers, and any vendor-specific mitigations.

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