CVE-2020-16193

MEDIUMNVD 5.45.4—
EchelonGraph scoreMEDIUM confidence

This medium-severity CVE scores 5.4 under NVD CVSS v3. EPSS exploit probability: 0.6%, top 56% of all CVEs by exploit prediction. GitHub Security Advisory data not yet ingested — confidence will rise once GHSA publishes (typical lag: hours to days for open-source ecosystem CVEs; never for infrastructure-only CVEs).

Triggered by: NVD CVSS baseline
Sources: epss, nvd
5.4EG
EchelonGraph verdictMonitorLow exploitation likelihood right now — keep watching.
  • Lower severity and no public exploit yet
CISA-KEV: Not listedEPSS PROB: 1%CVSS: 5.4Exploit: None knownExposed: 0

No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.

osTicket before 1.14.3 allows XSS because include/staff/banrule.inc.php has an unvalidated echo $info['notes'] call.

CVSS v3
5.4
EG Score
5.4(medium)
EG Risk
29(Track)
EG Risk 29/100SSVC: Track

EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).

How it’s computed
Severity54% × 45%
Exploitation1% × 40%
Automatability30% × 15%
Action: Routine — remediate on your standard cadence.
EPSS PROB
1%
EPSS %ILE
45%
KEV
Not listed

Published

August 26, 2020

Last Modified

July 10, 2026

Advisory Details (2)

Auto-updated Jul 10, 2026
Patch available. Sources: github_pr.
github_pr Patch Available

security: Reported Vulns July-August 2020

Patch available: osTicket/osTicket v1.15.4 (PR #5616 merged 2020-08-19)

https://github.com/osTicket/osTicket/pull/5616/commits/fb570820ef1138776f929a179906e1d8089179d9
generic

osTicket/include/staff/banrule.inc.php at develop · osTicket/osTicket · GitHub

https://github.com/osTicket/osTicket/blob/develop/include/staff/banrule.inc.php#L67

Vendor Advisories for CVE-2020-16193(1)

These vendors published their own advisory mentioning this CVE — often with vendor-specific remediation steps + affected product lists not in NVD.

Weakness Classification(1)

MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.

Data Freshness Timeline

(refreshed 8× in last 7d / 33× in last 30d)

Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.

Showing the most recent 100 of 130 total refreshes for this CVE.

  1. 2026-08-20 22:52 UTCEPSS rescore
  2. 2026-08-20 13:01 UTCOSV refresh
  3. 2026-08-19 17:00 UTCEPSS rescore
  4. 2026-08-18 13:44 UTCEPSS rescore
  5. 2026-08-17 13:43 UTCEPSS rescore
  6. 2026-08-16 14:52 UTCEPSS rescore
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  12. 2026-08-08 16:33 UTCEPSS rescore
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  14. 2026-08-06 13:43 UTCEPSS rescore
  15. 2026-08-05 19:14 UTCEPSS rescore
  16. 2026-08-05 08:40 UTCOSV refresh
  17. 2026-08-04 15:06 UTCEPSS rescore
  18. 2026-08-04 10:34 UTCEPSS rescore
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  20. 2026-08-02 02:23 UTCEPSS rescore
  21. 2026-08-01 04:12 UTCEPSS rescore
  22. 2026-07-30 16:25 UTCEPSS rescore
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  24. 2026-07-28 15:32 UTCEPSS rescore
  25. 2026-07-27 14:06 UTCEPSS rescore
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  1. 2026-07-26 14:51 UTCEPSS rescore
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  5. 2026-07-23 14:15 UTCEPSS rescore
  6. 2026-07-23 14:15 UTCEPSS rescore
  7. 2026-07-23 01:50 UTCEG score recompute
  8. 2026-07-22 22:35 UTCEG score recompute
  9. 2026-07-22 14:05 UTCEPSS rescore
  10. 2026-07-21 15:22 UTCEPSS rescore
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  12. 2026-07-20 17:04 UTCEPSS rescore
  13. 2026-07-20 17:04 UTCEPSS rescore
  14. 2026-07-19 14:28 UTCEPSS rescore
  15. 2026-07-19 07:22 UTCOSV refresh
  16. 2026-07-19 02:26 UTCEPSS rescore
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  18. 2026-07-18 10:02 UTCEPSS rescore
  19. 2026-07-16 16:59 UTCEPSS rescore
  20. 2026-07-15 16:55 UTCEPSS rescore
  21. 2026-07-15 01:57 UTCEPSS rescore
  22. 2026-07-13 22:27 UTCEPSS rescore
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  24. 2026-07-13 06:10 UTCEPSS rescore
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  26. 2026-07-12 05:44 UTCEPSS rescore
  27. 2026-07-11 08:25 UTCEPSS rescore
  28. 2026-07-11 08:25 UTCEPSS rescore
  29. 2026-07-09 19:07 UTCEPSS rescore
  30. 2026-07-08 15:12 UTCEPSS rescore
  31. 2026-07-07 13:43 UTCEPSS rescore
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  33. 2026-07-06 16:25 UTCEPSS rescore
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  37. 2026-07-05 02:27 UTCEPSS rescore
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  40. 2026-07-01 15:03 UTCEPSS rescore
  41. 2026-07-01 13:16 UTCOSV refresh
  42. 2026-06-30 23:20 UTCEPSS rescore
  43. 2026-06-30 23:20 UTCEPSS rescore
  44. 2026-06-29 14:04 UTCEPSS rescore
  45. 2026-06-28 14:05 UTCEPSS rescore
  46. 2026-06-28 04:54 UTCEPSS rescore
  47. 2026-06-28 04:54 UTCEPSS rescore
  48. 2026-06-27 03:06 UTCEPSS rescore
  49. 2026-06-25 13:47 UTCEPSS rescore
  50. 2026-06-24 14:03 UTCEPSS rescore
  51. 2026-06-24 14:03 UTCEPSS rescore
  52. 2026-06-23 21:31 UTCEPSS rescore
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  54. 2026-06-22 14:23 UTCEPSS rescore
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  56. 2026-06-21 14:54 UTCEPSS rescore
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  58. 2026-06-21 01:57 UTCEPSS rescore
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  60. 2026-06-19 19:23 UTCEPSS rescore
  61. 2026-06-18 17:50 UTCEPSS rescore
  62. 2026-06-17 17:50 UTCEPSS rescore
  63. 2026-06-16 17:50 UTCEPSS rescore
  64. 2026-06-16 17:50 UTCEPSS rescore
  65. 2026-06-15 17:46 UTCEPSS rescore
  66. 2026-06-14 23:15 UTCEPSS rescore
  67. 2026-06-13 22:58 UTCEPSS rescore
  68. 2026-06-13 22:58 UTCEPSS rescore
  69. 2026-06-13 20:13 UTCOSV refresh
  70. 2026-06-12 23:10 UTCEPSS rescore
  71. 2026-06-11 13:58 UTCEPSS rescore
  72. 2026-06-10 22:16 UTCEPSS rescore
  73. 2026-06-10 22:16 UTCEPSS rescore
  74. 2026-06-10 13:20 UTCEPSS rescore
  75. 2026-06-08 14:15 UTCEPSS rescore

Related CVEs(same CWE)

Frequently asked(5)

What is CVE-2020-16193?
CVE-2020-16193 is a medium vulnerability published on August 26, 2020. osTicket before 1.14.3 allows XSS because include/staff/banrule.inc.php has an unvalidated echo $info['notes'] call.
When was CVE-2020-16193 disclosed?
CVE-2020-16193 was first published in the National Vulnerability Database on August 26, 2020, with the most recent update on July 10, 2026. EchelonGraph re-ingests CVE updates from NVD on a 2-hour cycle, so this page reflects the latest published state.
Is CVE-2020-16193 actively exploited?
CVE-2020-16193 is not currently on CISA's Known Exploited Vulnerabilities catalog. FIRST EPSS estimates a 1% probability of exploitation in the next 30 days, which ranks it in the top 54.7% of all scored CVEs.
What is the CVSS score of CVE-2020-16193?
CVE-2020-16193 has a CVSS v3 base score of 5.4 (NVD).
How do I remediate CVE-2020-16193?
Patch to the fixed version published by the affected vendor. Where vendor advisories exist for CVE-2020-16193, EchelonGraph cross-links them in the Vendor Advisories panel below — those typically contain the canonical remediation steps, fixed version numbers, and any vendor-specific mitigations.

Dependency Blast Radius

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