Re:Desk 2.3 has a blind authenticated SQL injection vulnerability in the SettingsController class, in the actionEmailTemplates() method. A malicious actor with access to an administrative account could abuse this vulnerability to recover sensitive data from the application's database, allowing for authorization bypass and taking over additional accounts by means of modifying password-reset tokens stored in the database. Remote command execution is also possible by leveraging this to abuse the Yii framework's bizRule functionality, allowing for arbitrary PHP code to be executed by the application. Remote command execution is also possible by using this together with a separate insecure file upload vulnerability (CVE-2020-15488).
CVE-2020-15849
This high-severity CVE scores 7.2 under NVD CVSS v3. EPSS exploit probability: 2.7% (85th percentile of EPSS-scored CVEs). GitHub Security Advisory data not yet ingested — confidence will rise once GHSA publishes (typical lag: hours to days for open-source ecosystem CVEs; never for infrastructure-only CVEs).
- High severity, but no confirmed exploitation yet
No fix is confirmed yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for the fix.
- CVSS v3
- 7.2
- EG Score
- 7.2HIGHmedium confidence
- EG Risk
- 38EG Risk 38/100CISA SSVC
EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).
How it’s computedSeverity72% × 45%Exploitation3% × 40%Automatability30% × 15%CISA SSVC: Track at low or medium mission impact; Track or Attend at high (mission-essential systems).Action: No fix is confirmed yet. Restrict network exposure of the affected system or apply the vendor's mitigation within your standard update timelines at low or medium mission impact and sooner than that at high, and watch the vendor's advisory for the fix. - EPSS PROB
- 2.7%
- EPSS %ILE
- 85th
- KEV
- Not listed
CISA SSVCTrack at low or medium mission impact; Track or Attend at high (mission-essential systems).
No fix is confirmed yet. Restrict network exposure of the affected system or apply the vendor's mitigation within your standard update timelines at low or medium mission impact and sooner than that at high, and watch the vendor's advisory for the fix.
Exploitation none (no KEV listing, exploit record or EPSS ≥ 50%) · Automatable unknown (not published for this CVE) · Technical impact partial (CVSS below 9.0). Mission impact is CISA's Mission & Well-being decision point, and only you can judge it: high means the affected system is essential to your organisation's mission, or its compromise could cause irreversible harm to people. CISA's decision table
Published
September 30, 2020
Last Modified
November 21, 2024
References (4)
- cve@mitrehttps://labs.f-secure.com/advisories/redesk-v2-3-multiple-issues/
- cve@mitrehttps://www.re-desk.com/download-help-desk-software.html
- af854a3a-2127-422b-91ae-364da2661108https://labs.f-secure.com/advisories/redesk-v2-3-multiple-issues/
- af854a3a-2127-422b-91ae-364da2661108https://www.re-desk.com/download-help-desk-software.html
Weakness Classification(1)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 5× in last 7d / 27× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
Showing the most recent 100 of 161 total refreshes for this CVE.
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Related CVEs(same CWE)
Same CWE
10 shownCWE-89
Frequently asked(5)
What is CVE-2020-15849?
When was CVE-2020-15849 disclosed?
Is CVE-2020-15849 actively exploited?
What is the CVSS score of CVE-2020-15849?
How do I remediate CVE-2020-15849?
Dependency Blast Radius
Explore the affected products and dependency analysis for CVE-2020-15849
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