CVE-2019-15004

HIGHNVD 7.57.5—
EchelonGraph scoreMEDIUM confidence

This high-severity CVE scores 7.5 under NVD CVSS v3. EPSS exploit probability: 3.9%, top 11% of all CVEs by exploit prediction. GitHub Security Advisory data not yet ingested — confidence will rise once GHSA publishes (typical lag: hours to days for open-source ecosystem CVEs; never for infrastructure-only CVEs).

Triggered by: NVD CVSS baseline
Sources: epss, nvd
7.5EG
EchelonGraph verdictPlan a fixSerious severity, but no confirmed exploitation yet.
  • High severity, but no confirmed exploitation yet
CISA-KEV: Not listedEPSS PROB: 4%CVSS: 7.5Exploit: None knownExposed: 0

No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.

The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before 3.9.17, from 3.10.0 before 3.16.10, from 4.0.0 before 4.2.6, from 4.3.0 before 4.3.5, from 4.4.0 before 4.4.3, and from 4.5.0 before 4.5.1 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.

CVSS v3
7.5
EG Score
7.5(medium)
EG Risk
40(Track)
EG Risk 40/100SSVC: Track

EG Risk is EchelonGraph's 0–100 priority score: it fuses intrinsic severity with real-world exploitation and automatability so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. Distinct from the 0–10 EG Score (severity).

How it’s computed
Severity75% × 45%
Exploitation4% × 40%
Automatability30% × 15%
Action: Routine — remediate on your standard cadence.
EPSS PROB
4%
EPSS %ILE
89%
KEV
Not listed

Published

November 7, 2019

Last Modified

November 21, 2024

References (6)

Weakness Classification(1)

MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.

Data Freshness Timeline

(refreshed 8× in last 7d / 36× in last 30d)

Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.

  1. 2026-07-28 15:32 UTCEPSS rescore
  2. 2026-07-25 14:14 UTCEPSS rescore
  3. 2026-07-24 14:14 UTCEPSS rescore
  4. 2026-07-24 14:14 UTCEPSS rescore
  5. 2026-07-23 14:15 UTCEPSS rescore
  6. 2026-07-23 01:40 UTCEG score recompute
  7. 2026-07-22 22:20 UTCEG score recompute
  8. 2026-07-22 14:05 UTCEPSS rescore
  9. 2026-07-21 15:22 UTCEPSS rescore
  10. 2026-07-21 15:22 UTCEPSS rescore
  11. 2026-07-20 17:04 UTCEPSS rescore
  12. 2026-07-19 14:28 UTCEPSS rescore
  13. 2026-07-19 14:28 UTCEPSS rescore
  14. 2026-07-19 02:26 UTCEPSS rescore
  15. 2026-07-19 02:26 UTCEPSS rescore
  16. 2026-07-18 10:01 UTCEPSS rescore
  17. 2026-07-16 16:59 UTCEPSS rescore
  18. 2026-07-16 16:59 UTCEPSS rescore
  19. 2026-07-15 16:55 UTCEPSS rescore
  20. 2026-07-13 22:27 UTCEPSS rescore
  21. 2026-07-12 05:43 UTCEPSS rescore
  22. 2026-07-11 08:24 UTCEPSS rescore
  23. 2026-07-09 19:06 UTCEPSS rescore
  24. 2026-07-08 15:11 UTCEPSS rescore
  25. 2026-07-07 13:42 UTCEPSS rescore
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  1. 2026-07-06 16:25 UTCEPSS rescore
  2. 2026-07-06 02:20 UTCEPSS rescore
  3. 2026-07-05 02:27 UTCEPSS rescore
  4. 2026-07-04 06:28 UTCEPSS rescore
  5. 2026-07-04 06:28 UTCEPSS rescore
  6. 2026-07-02 16:56 UTCEPSS rescore
  7. 2026-07-01 15:03 UTCEPSS rescore
  8. 2026-07-01 15:03 UTCEPSS rescore
  9. 2026-06-30 23:20 UTCEPSS rescore
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  11. 2026-06-29 14:03 UTCEPSS rescore
  12. 2026-06-28 14:04 UTCEPSS rescore
  13. 2026-06-28 04:54 UTCEPSS rescore
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  15. 2026-06-27 03:06 UTCEPSS rescore
  16. 2026-06-27 03:06 UTCEPSS rescore
  17. 2026-06-25 13:47 UTCEPSS rescore
  18. 2026-06-25 13:47 UTCEPSS rescore
  19. 2026-06-24 14:03 UTCEPSS rescore
  20. 2026-06-24 14:02 UTCEPSS rescore
  21. 2026-06-23 21:30 UTCEPSS rescore
  22. 2026-06-23 21:30 UTCEPSS rescore
  23. 2026-06-22 14:23 UTCEPSS rescore
  24. 2026-06-22 14:23 UTCEPSS rescore
  25. 2026-06-21 14:54 UTCEPSS rescore
  26. 2026-06-21 14:54 UTCEPSS rescore
  27. 2026-06-21 01:57 UTCEPSS rescore
  28. 2026-06-21 01:57 UTCEPSS rescore
  29. 2026-06-18 17:50 UTCEPSS rescore
  30. 2026-06-17 17:50 UTCEPSS rescore
  31. 2026-06-16 17:50 UTCEPSS rescore
  32. 2026-06-15 17:45 UTCEPSS rescore
  33. 2026-06-14 23:15 UTCEPSS rescore
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  35. 2026-06-13 22:58 UTCEPSS rescore
  36. 2026-06-12 23:09 UTCEPSS rescore
  37. 2026-06-11 13:58 UTCEPSS rescore
  38. 2026-06-11 13:58 UTCEPSS rescore
  39. 2026-06-10 22:16 UTCEPSS rescore
  40. 2026-06-10 13:19 UTCEPSS rescore
  41. 2026-06-06 13:45 UTCEPSS rescore
  42. 2026-06-06 13:45 UTCEPSS rescore
  43. 2026-06-05 22:45 UTCEPSS rescore
  44. 2026-06-05 22:45 UTCEPSS rescore
  45. 2026-06-05 06:08 UTCEPSS rescore
  46. 2026-06-05 06:08 UTCEPSS rescore
  47. 2026-06-04 13:10 UTCEPSS rescore
  48. 2026-06-04 13:10 UTCEPSS rescore
  49. 2026-06-02 20:11 UTCEPSS rescore
  50. 2026-06-01 13:50 UTCEPSS rescore
  51. 2026-06-01 13:50 UTCEPSS rescore
  52. 2026-05-31 22:29 UTCEPSS rescore
  53. 2026-05-31 22:29 UTCEPSS rescore
  54. 2026-05-31 00:14 UTCEPSS rescore
  55. 2026-05-31 00:14 UTCEPSS rescore
  56. 2026-05-29 13:42 UTCEPSS rescore
  57. 2026-05-28 13:43 UTCEPSS rescore
  58. 2026-05-27 13:38 UTCEPSS rescore
  59. 2026-05-27 12:05 UTCEG score recompute
  60. 2026-05-27 12:05 UTCGHSA enrichment
  61. 2026-05-26 13:42 UTCEPSS rescore
  62. 2026-05-26 13:42 UTCEPSS rescore
  63. 2026-05-26 07:17 UTCEPSS rescore
  64. 2026-05-26 07:17 UTCEPSS rescore

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Frequently asked(5)

What is CVE-2019-15004?
CVE-2019-15004 is a high vulnerability published on November 7, 2019. The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before 3.9.17, from 3.10.0 before 3.16.10, from 4.0.0 before 4.2.6, from 4.3.0 before 4.3.5, from 4.4.0 before 4.4.3, and from 4.5.0 before 4.5.1 allows remote attackers with portal access to view…
When was CVE-2019-15004 disclosed?
CVE-2019-15004 was first published in the National Vulnerability Database on November 7, 2019, with the most recent update on November 21, 2024. EchelonGraph re-ingests CVE updates from NVD on a 2-hour cycle, so this page reflects the latest published state.
Is CVE-2019-15004 actively exploited?
CVE-2019-15004 is not currently on CISA's Known Exploited Vulnerabilities catalog. FIRST EPSS estimates a 4% probability of exploitation in the next 30 days, which ranks it in the top 10.8% of all scored CVEs.
What is the CVSS score of CVE-2019-15004?
CVE-2019-15004 has a CVSS v3 base score of 7.5 (NVD).
How do I remediate CVE-2019-15004?
Patch to the fixed version published by the affected vendor. Where vendor advisories exist for CVE-2019-15004, EchelonGraph cross-links them in the Vendor Advisories panel below — those typically contain the canonical remediation steps, fixed version numbers, and any vendor-specific mitigations.

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