An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. These spreadsheets are generated dynamically from unvalidated or unfiltered user input in the Name and Internal Notes fields in the Users tab, and the Issue Summary field in the tickets tab. This allows other agents to download data in a .csv file format or .xls file format. This is used as input for spreadsheet applications such as Excel and OpenOffice Calc, resulting in a situation where cells in the spreadsheets can contain input from an untrusted source. As a result, the end user who is accessing the exported spreadsheet can be affected.
CVE-2019-14749
This high-severity CVE scores 8.8 under NVD CVSS v3. EPSS exploit probability: 13.2%, top 6% of all CVEs by exploit prediction. GitHub Security Advisory data not yet ingested — confidence will rise once GHSA publishes (typical lag: hours to days for open-source ecosystem CVEs; never for infrastructure-only CVEs).
- High severity, but no confirmed exploitation yet
No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.
- CVSS v3
- 8.8
- EG Score
- 8.8(medium)
- EPSS
- 94.9%
- KEV
- Not listed
Published
August 7, 2019
Last Modified
July 10, 2026
Advisory Details (4)
Auto-updated Jul 10, 2026osTicket 1.12 - Formula Injection - PHP webapps Exploit
https://www.exploit-db.com/exploits/47225v1.12.1
Patch available: osTicket/osTicket v1.12.1
https://github.com/osTicket/osTicket/releases/tag/v1.12.1v1.10.7
Patch available: osTicket/osTicket v1.10.7
https://github.com/osTicket/osTicket/releases/tag/v1.10.7commit 99818486c5b1 (osTicket/osTicket)
Patch available: osTicket/osTicket v1.15.4 (contains commit 99818486c5b1)
https://github.com/osTicket/osTicket/commit/99818486c5b1d8aa445cee232825418d6834f249Vendor Advisories for CVE-2019-14749(1)
These vendors published their own advisory mentioning this CVE — often with vendor-specific remediation steps + affected product lists not in NVD.
Weakness Classification(1)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 7× in last 7d / 42× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
- 2026-07-11 08:24 UTCEPSS rescore
- 2026-07-09 19:06 UTCEPSS rescore
- 2026-07-08 15:11 UTCEPSS rescore
- 2026-07-07 13:42 UTCEPSS rescore
- 2026-07-06 16:25 UTCEPSS rescore
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- 2026-07-05 02:27 UTCEPSS rescore
- 2026-07-04 06:28 UTCEPSS rescore
- 2026-07-04 06:28 UTCEPSS rescore
- 2026-07-03 05:35 UTCOSV refresh
- 2026-07-02 16:56 UTCEPSS rescore
- 2026-07-01 15:03 UTCEPSS rescore
- 2026-07-01 15:03 UTCEPSS rescore
- 2026-06-30 23:20 UTCEPSS rescore
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- 2026-06-29 14:03 UTCEPSS rescore
- 2026-06-28 14:04 UTCEPSS rescore
- 2026-06-28 04:54 UTCEPSS rescore
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- 2026-06-27 03:06 UTCEPSS rescore
- 2026-06-27 03:06 UTCEPSS rescore
- 2026-06-25 13:47 UTCEPSS rescore
- 2026-06-25 13:47 UTCEPSS rescore
- 2026-06-24 14:03 UTCEPSS rescore
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- 2026-06-23 21:30 UTCEPSS rescore
- 2026-06-23 21:30 UTCEPSS rescore
- 2026-06-22 14:23 UTCEPSS rescore
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- 2026-06-21 14:54 UTCEPSS rescore
- 2026-06-21 14:54 UTCEPSS rescore
- 2026-06-21 01:57 UTCEPSS rescore
- 2026-06-21 01:57 UTCEPSS rescore
- 2026-06-18 17:50 UTCEPSS rescore
- 2026-06-17 17:50 UTCEPSS rescore
- 2026-06-16 17:50 UTCEPSS rescore
- 2026-06-15 17:45 UTCEPSS rescore
- 2026-06-14 23:15 UTCEPSS rescore
- 2026-06-14 23:15 UTCEPSS rescore
- 2026-06-14 21:13 UTCOSV refresh
- 2026-06-13 22:58 UTCEPSS rescore
- 2026-06-12 23:09 UTCEPSS rescore
- 2026-06-11 13:58 UTCEPSS rescore
- 2026-06-11 13:58 UTCEPSS rescore
- 2026-06-10 22:16 UTCEPSS rescore
- 2026-06-10 13:19 UTCEPSS rescore
- 2026-06-07 15:23 UTCEPSS rescore
- 2026-06-07 15:22 UTCEPSS rescore
- 2026-06-06 13:45 UTCEPSS rescore
- 2026-06-06 13:45 UTCEPSS rescore
- 2026-06-05 22:45 UTCEPSS rescore
- 2026-06-05 22:45 UTCEPSS rescore
- 2026-06-04 13:10 UTCEPSS rescore
- 2026-06-04 13:10 UTCEPSS rescore
- 2026-06-02 20:11 UTCEPSS rescore
- 2026-06-01 13:50 UTCEPSS rescore
- 2026-06-01 13:50 UTCEPSS rescore
- 2026-05-31 22:29 UTCEPSS rescore
- 2026-05-31 22:29 UTCEPSS rescore
- 2026-05-31 00:14 UTCEPSS rescore
- 2026-05-31 00:14 UTCEPSS rescore
- 2026-05-29 13:42 UTCEPSS rescore
- 2026-05-28 13:43 UTCEPSS rescore
- 2026-05-27 16:13 UTCEG score recompute
- 2026-05-27 16:13 UTCGHSA enrichment
- 2026-05-27 13:38 UTCEPSS rescore
- 2026-05-26 13:42 UTCEPSS rescore
- 2026-05-26 13:42 UTCEPSS rescore
- 2026-05-26 07:17 UTCEPSS rescore
- 2026-05-26 07:17 UTCEPSS rescore
Publicly available exploits
(1 reference)Working exploit code is in the public domain (1 Exploit-DB entry). Defenders should treat patch urgency accordingly — public PoCs typically lead to mass-exploitation within 24-72 hours.
- Exploit-DBEDB-47225✓ verifiedFirst seen Aug 12, 2019
osTicket 1.12 - Formula Injection
Open source ↗
Frequently asked(5)
What is CVE-2019-14749?
When was CVE-2019-14749 disclosed?
Is CVE-2019-14749 actively exploited?
What is the CVSS score of CVE-2019-14749?
How do I remediate CVE-2019-14749?
Dependency Blast Radius
Explore the affected products and dependency analysis for CVE-2019-14749
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