Multiple directory traversal vulnerabilities in SysAid Help Desk before 15.2 allow remote attackers to (1) read arbitrary files via a .. (dot dot) in the fileName parameter to getGfiUpgradeFile or (2) cause a denial of service (CPU and memory consumption) via a .. (dot dot) in the fileName parameter to calculateRdsFileChecksum.
CVE-2015-2996
- High exploitation likelihood — EPSS 87%
No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.
- CVSS v3
- —
- EG Score
- 0.0(none)
- EG Risk
- 0EG Risk 0/100
EG Risk is EchelonGraph's 0–100 priority score. It fuses intrinsic severity with real-world exploitation and automatability, so you can rank equal-severity CVEs and fix the most dangerous first. Higher = act sooner. It is distinct from the 0–10 EG Score, which measures severity.
- EPSS
- 99.7%
- KEV
- Not listed
Published
June 8, 2015
Last Modified
May 6, 2026
References (10)
- cve@mitrehttp://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html
- cve@mitrehttp://seclists.org/fulldisclosure/2015/Jun/8
- cve@mitrehttp://www.securityfocus.com/archive/1/535679/100/0/threaded
- cve@mitrehttp://www.securityfocus.com/bid/75038
- cve@mitrehttps://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk
- af854a3a-2127-422b-91ae-364da2661108http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html
- af854a3a-2127-422b-91ae-364da2661108http://seclists.org/fulldisclosure/2015/Jun/8
- af854a3a-2127-422b-91ae-364da2661108http://www.securityfocus.com/archive/1/535679/100/0/threaded
- af854a3a-2127-422b-91ae-364da2661108http://www.securityfocus.com/bid/75038
- af854a3a-2127-422b-91ae-364da2661108https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk
Weakness Classification(1)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
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Publicly available exploits
(4 references)Working exploit code is in the public domain (2 Metasploit modules) (1 Exploit-DB entry). Defenders should treat patch urgency accordingly — public PoCs typically lead to mass-exploitation within 24-72 hours.
- Exploit-DBEDB-43885First seen Jun 10, 2015
SysAid Help Desk 14.4 - Multiple Vulnerabilities
Open source ↗ - Metasploitauxiliary/admin/http/sysaid_sql_creds✓ verifiedFirst seen Jun 3, 2015
SysAid Help Desk Database Credentials Disclosure
Open source ↗ - Metasploitauxiliary/admin/http/sysaid_file_download✓ verifiedFirst seen Jun 3, 2015
SysAid Help Desk Arbitrary File Download
Open source ↗ - Nucleihttp/cves/2015/CVE-2015-2996.yamlFirst seen Jan 1, 2015
SysAid Help Desk <15.2 - Local File Inclusion
Open source ↗
Related CVEs(same CWE)
Frequently asked(4)
What is CVE-2015-2996?
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Is CVE-2015-2996 actively exploited?
How do I remediate CVE-2015-2996?
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