Directory traversal vulnerability in ManageEngine SupportCenter Plus 7.9 before 7917 allows remote attackers to read arbitrary files via a ..%2f (dot dot encoded slash) in the attach parameter to WorkOrder.do in the file attachment for a new ticket.
CVE-2014-100002
- High exploitation likelihood — EPSS 60%
No vendor fix yet — apply a workaround or compensating control (WAF / firewall / segmentation) and watch for a patch.
- CVSS v3
- —
- EG Score
- 0.0(none)
- EPSS
- 99.0%
- KEV
- Not listed
Published
January 13, 2015
Last Modified
May 6, 2026
References (8)
- cve@mitrehttp://osvdb.org/show/osvdb/102656
- cve@mitrehttp://www.exploit-db.com/exploits/31262
- cve@mitrehttps://exchange.xforce.ibmcloud.com/vulnerabilities/90806
- cve@mitrehttps://supportcenter.wiki.zoho.com/ReadMe-V2.html
- af854a3a-2127-422b-91ae-364da2661108http://osvdb.org/show/osvdb/102656
- af854a3a-2127-422b-91ae-364da2661108http://www.exploit-db.com/exploits/31262
- af854a3a-2127-422b-91ae-364da2661108https://exchange.xforce.ibmcloud.com/vulnerabilities/90806
- af854a3a-2127-422b-91ae-364da2661108https://supportcenter.wiki.zoho.com/ReadMe-V2.html
Weakness Classification(1)
MITRE Common Weakness Enumeration — the root-cause categories this CVE belongs to.
Data Freshness Timeline
(refreshed 4× in last 7d / 27× in last 30d)
Each row is a source pipeline that fetched or updated this CVE on that date, with what changed. For example, "NVD update" means NVD published or revised its analysis for this CVE; "MITRE cvelistV5" means we ingested or refreshed it from the CNA feed. Most recent first.
- 2026-07-13 06:08 UTCEPSS rescore
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- 2026-06-15 17:44 UTCEPSS rescore
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- 2026-05-29 13:41 UTCEPSS rescore
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- 2026-05-28 14:09 UTCEG score recompute
- 2026-05-28 14:09 UTCGHSA enrichment
- 2026-05-28 13:42 UTCEPSS rescore
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- 2026-05-26 07:16 UTCEPSS rescore
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- 2026-05-18 21:29 UTCEPSS rescore
- 2026-05-18 21:29 UTCEPSS rescore
Publicly available exploits
(2 references)Working exploit code is in the public domain (1 Metasploit module) (1 Exploit-DB entry). Defenders should treat patch urgency accordingly — public PoCs typically lead to mass-exploitation within 24-72 hours.
- Exploit-DBEDB-31262First seen Jan 29, 2014
ManageEngine Support Center Plus 7916 - Directory Traversal
Open source ↗ - Metasploitauxiliary/scanner/http/support_center_plus_directory_traversal✓ verifiedFirst seen Jan 28, 2014
ManageEngine Support Center Plus Directory Traversal
Open source ↗
Related CVEs(same CWE)
Frequently asked(4)
What is CVE-2014-100002?
When was CVE-2014-100002 disclosed?
Is CVE-2014-100002 actively exploited?
How do I remediate CVE-2014-100002?
Dependency Blast Radius
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