📋ISO 27001 A.8.32Rule: ISO27001-A832high

Change Management

Description

Changes to information processing facilities and information systems shall be subject to change management procedures.

⚠️ Risk Impact

Unauthorised or poorly-tested changes are the second-most-common cause of production incidents (after vulnerabilities). Change management is the discipline that distinguishes mature engineering organisations from chaotic ones.

🔍 How EchelonGraph Detects This

ISO27001-A832Automated scanner rule

EchelonGraph's Tier 1 Cloud Scanner automatically checks for this condition across all connected cloud accounts. Violations are flagged as high-severity findings with remediation guidance.

🔧 Remediation

PR-based changes with required reviewers for production. IaC for all infrastructure changes — no manual console mutations. Document change request, testing, approval in tickets.

💀 Real-World Attack Scenario

A senior engineer 'just toggled a setting' on a production load balancer — accidentally disabled TLS enforcement for 14 hours. Customer auth tokens captured by passive network observer. Change was undocumented; on-call had no way to know it had happened until customer reports surfaced.

💰 Cost of Non-Compliance

Change-management failures as breach contributor: 27% of 2024 cloud breaches (Mandiant M-Trends).

📋 Audit Questions

  • 1.Change workflow?
  • 2.% of changes through documented review?
  • 3.Example of rejected change?
  • 4.Emergency change handling?

🎯 MITRE ATT&CK Mapping

T1562 — Impair Defenses

⚡ Common Pitfalls

  • Console-driven changes bypassing IaC
  • Emergency change paths used routinely
  • Change approval pro forma — reviewer rubber-stamps

📈 Business Value

Disciplined change management converts every change into auditable, reviewable artefact.

⏱️ Effort Estimate

Manual

8-12 hours quarterly workflow refinement

With EchelonGraph

EchelonGraph detects out-of-band changes; reconciles against approved tickets

🔗 Cross-Framework References

SOC2-CC8.1NIST-CM-3

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